INDUSTRIAL TRUCK ASSOCIATION (ITA)

Position: Membership and Meetings Coordinator
Status: Full-Time
Supervisor: Manager, Conferences and Events
Location: Washington, DC
ITA is an organization representing the manufacturers of powered industrial trucks and their suppliers who do business in the United States, Canada or Mexico. Corporate Members are headquartered in the US, Japan, China and Europe.

JOB DESCRIPTION

The Membership and Meetings Coordinator is the primary point of contact for the Industrial Truck Association (ITA) and its constituency. You will play a key role in supporting the Manager of Conferences and Events with day-to-day office operations, conference planning and coordination, member communication, and database management. A small office environment requires multi- function responsibilities. This is a hybrid job with three days a week in the office and two days remote.
Conference Planning and Coordination; Member Communication – 50%
Database & Website Management, Membership Directory, Social Media content – 30%

Office Management – 20%

• Familiarization with ITA Member companies and contacts.
• Maintain database and Membership Directory with up to date and accurate information.
• Website management, social media posts, and communications with ITA’s various committees.
• Provide support to Manager of Conferences and Events, including, but not limited to Office management and operations, calendar maintenance, contract review, conference logistics and communication.
• Answer and reply to general phone inquiries and monitor conference email account.
• Coordinate aspects of meetings and conferences including:

o Maintain up-to-date files for conferences, vendors, speakers, conference registrations, fees, and supplies.
o Prepare pre-event communication, and materials for distribution to members, invitees, and guests.
o Manage registrations and conference fees received.
o Plan and coordinate social media.
o Coordinate with hotel staff Banquet Event Orders, Group Resume, rooming details, and all aspects of meeting coordination.
o Assist in agenda preparation and coordinate meeting and conference materials to be shipped.
o Assist with onsite management of meeting logistics and general support at meetings as requested. Some travel is required.
o Compose and disseminate conference timelines and registration reports to staff.

QUALIFICATIONS/SKILLS/KNOWLEDGE:

• Experience interacting professionally with individuals at all career levels.
• Demonstrated ability to remain flexible, proactive, resourceful, and accurate to meet critical deadlines.
• Demonstrated ability to maintain a high level of professionalism, efficiency, and confidentiality.
• Effectively manage multiple projects simultaneously, work independently, and meet deadlines.
• Demonstrate strong organizational skills with exceptional attention to accuracy and detail.
• Excellent written, editing, and verbal communication skills.
• Proficient in MS Office, Office 365, including Word, Excel, PowerPoint, Access, Outlook, and Wordpress content management.
• Friendly and personable demeanor.

EDUCATION/ REQUIREMENTS:

College degree. Three or more years’ experience supporting office operations. Prior experience in meeting planning is strongly preferred.

Please refer the Job description for details