Membership Consultant at AFC Fitness

Bensalem Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Communication, Listening, Teamwork, Time Management, Customer Engagement, Lead Generation, Problem Solving, Detail Orientation, Follow-Up, Positive Attitude, Health and Wellness Knowledge, Software Proficiency, Marketing, Member Onboarding, Insurance Memberships

Industry

Wellness and Fitness Services

Description

Description As a Membership Consultant, you will join the AFC sales team and become a key factor in accomplishing the sales goals set by our General Manager and COO. You will bring high energy and ambition and relish the opportunity to work in a fast paced, high growth health and wellness environment. You will be performing the day-to-day functions of a highly productive inside sales advisor, as well as having a concentrated focus on accomplishing team and club goals. As a great communicator, you will be able to successfully engage with potential and existing members to guide them on their unique path toward their best health outcomes. As a great listener, you will make them feel comfortable as you learn their pain points and effectively talk them through the many options available to them at AFC. You’re a self-starter, and helping others is a natural impulse. You have the patience and determination to know that sometimes sales can be a long game, and that consistent follow-up wins every time. Some of the day-to-day responsibilities include, but are not limited to: ? Direct conversation and guided walkthroughs with potential members. ? Reviewing, contacting, and qualifying inbound leads. ? Perform outbound email, texts, and phone prospecting based on internal lists. ? Reengage with longer term leads already in the AFC pipeline. ? Work with internal stakeholders on lead generation sources and strategies. AFC Fitness Membership Consultant Checklist: ? Working knowledge of Club Automation, VFP and overall understanding to fulfill job proficiently. ? Friendly, upbeat, positive demeanor. Team mentality. ? Able to complete full membership onboarding, using all software and systems. Book, Sell, Complete new member checklist. ? Meet membership goals on a consistent basis. Constant pursuit. ? Work with Senior Membership Consultant and General Manager so that all sales opportunities are met, and new opportunities are pursued. ? Actively engage in the pursuit and registration of Insurance Provided Memberships. Major source of referrals and alternate revenue to other departments ? Working knowledge of Club Automation, VFP and overall understanding to fulfill job proficiently. ? Friendly, upbeat, positive demeanor. Team mentality. ? Able to complete full membership onboarding, using all software and systems. Book, Sell, Complete new member checklist. ? Meet membership goals on a consistent basis. Constant pursuit. ? Work with Senior Membership Consultant and General Manager so that all sales opportunities are met, and new opportunities are pursued. ? Actively engage in the pursuit and registration of Insurance Provided Memberships. Major source of referrals and alternate revenue to other departments ? Membership News and Promotions – Communicated consistently to all teams. Fitness, Front Desk. Circling back on updates promotion knowledge for team and desk staff. ? Eye for detail – Keeping tabs on improvements needed and overall club wellbeing. Improvements and member related issues directed to Senior Membership Consultant and/or General Manager. ? Resolving member related topics timely and professionally – In conjunction with AFC Club Lead and GM. ? Effective time management and oversight of workflow. ? Monthly marketing plan and expectations. Business outreach to be organized and defined. ? Closeout plan, agenda and follow through. Closeout is a required shift – Last day of month. ? Providing newsletter and social media topics and content. Requirements Schedule to be determined by GM based on Club need. Report directly to SMC and General Manager. ? Working as a team with Senior Membership Consultant Membership dept teammates to produce positive experiences for all guests and prospects. Turning the positive experiences and engagements into membership signups for AFC Bala Membership Dept. Travel requirement: No travel

Responsibilities

As a Membership Consultant, you will engage with potential and existing members to guide them toward their health goals while focusing on achieving sales targets. You will perform inside sales functions, manage leads, and collaborate with team members to enhance membership experiences.