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Membership Coordinator, Edward L. Gaylord "Downtown" YMCA at YMCA of Greater Oklahoma City

Oklahoma City, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

13.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Skills, Customer Service, Sales, Marketing, Retention, Computer Skills, Interpersonal Skills, Communication Skills, Multi-Task Oriented, Human Relations, Training, Scheduling, Report Preparation, Membership Management, Event Participation, Character Values

Industry

Non-profit Organizations

Description

Description POSITION DESCRIPTION: This position is responsible for supervising the Member Services Associates and assisting in other membership functions. Starting Pay is $13.00 per hour DUTIES AND RESPONSIBILITIES: Supervise Member Service Associates. Coordinate Member Services associate scheduling. Assist in hiring, firing and development of Member Services Associates. Coordinate and provide training to Member Services Associates. Monitor sales goals and prepare reports as required. Input membership and program information into computer. Participate in Association Teams as required. Assist with and participate in branch/association special events. Assist with renewals, cancellations, and accounts in arrears. 50/50 administrative tasks and front desk coverage Accept and demonstrate the positive character values of caring, honesty, respect and responsibility. Develop meaningful and sustainable relationships with members, donors and volunteers. Carry out other duties as assigned by supervisor. PERKS: Work with a fantastic team!! Free Y membership for you and/or your family (with minimum weekly hours worked) Preferred pricing (25% discount) on Y programming Advanced sign-up for Y programming The Downtown Y offers a fun work environment and a close-knit community Requirements EDUCATION AND EXPERIENCE: Must be certified in CPR, AED, O2, and First Aid, renewed annually. (Training provided by the Y, if needed) High school diploma or equivalent. One or more years' experience in sales or service-oriented business. Proficiency in Microsoft Excel, Word, and Outlook. Effective communication, interpersonal and supervisory skills, multi-task oriented, knowledge in hiring, customer service, sales, marketing, retention, computer skills and human relations. Must be able to lift 30 pounds.

Responsibilities

The Membership Coordinator supervises Member Services Associates and assists in various membership functions. Responsibilities include scheduling, training, monitoring sales goals, and participating in special events.