Membership Coordinator | Full-Time | Carolina Club UNC Alumni at Oak View Group
Chapel Hill, NC 27514, USA -
Full Time


Start Date

Immediate

Expiry Date

10 Nov, 25

Salary

20.0

Posted On

11 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Eventbrite, Canva, Social Media Communications, Outlook, Communication Skills, Customer Service, Excel

Industry

Marketing/Advertising/Sales

Description

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:
The Membership Sales Coordinator will play an integral part on the Membership Sales Team supporting project work and sales goals. Creating remarkable experiences for our prospective Club Members and Club Members alike, the Membership Coordinator is responsible for assisting with marketing, administrative and sales support tasks. Reports Directly To: Director of Membership Sales.
This role will pay an hourly rate of $18.00 - $20.00.

Responsibilities

Responsibilities:

  • Coordinate and distribute emails and other communications to Prospective Members.
  • Manage outbound prospecting to develop leads and relationships with community partners.
  • Collaborate with Membership Director to plan, market, execute, and follow-up on prospecting events.
  • Participate in event set up to ensure informative and warm welcome.
  • Assist with social media management.
  • Update club marketing i.e., Posters, table tents, website etc.
  • Support in completion of New Member data entry and follow-up.
  • Define and enhance member benefits within the Club.
  • Function as the Club representative on various Member committees and at events, as needed.
  • Assist Director with Sales Tours and Follow Up.
  • Assist in planning and facilitating prospective events both in and out of the Club.
  • Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal.
  • Conduct ourselves professionally and respectfully.
  • Work safely.
  • Attend daily line-up and participate as requested.
  • Take pride in our appearance by arriving to work in a clean and neat business or business casual attire, and properly groomed according to Club standards.
  • We are open, flexible, and adaptable to take care of our Members and Guest changing needs.
  • Understand service recovery procedures for Member/Guests.
  • Notify GM and/or department head(s) of Member/Guest complaints.
  • Rectify by using service recovery procedures as soon as possible.
  • We are ready to assume different responsibilities as needed and requested as an essential part of our jobs
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