POSITION SUMMARY

The Membership Coordinator at the Kemper Art Museum in the Sam Fox School of Design & Visual Arts is responsible for the day-to-day management of the Museum’s membership program and, in conjunction with University Advancement, its long-term development. The successful Membership Coordinator will be self-motivated, highly organized, possess excellent oral and written communication skills, and able to work both collaboratively and independently. They will be dedicated and energetic about building the Museum’s base of support by providing excellent member experiences. This position works closely with and reports to the Manager of Marketing and Communications.
This is a regular part-time position for 15 hours per week.

EDUCATION:

High school diploma or equivalent high school certification or combination of education and/or experience.

WORK EXPERIENCE:

Donor Relations (3 Years)

SKILLS:

Not Applicable

PREFERRED QUALIFICATIONS:

• BA/BS degree or related experience.
• Familiarity with museums and higher education institutions.
• Ability to represent the Museum and interact professionally with university administrators, faculty, staff, and students, as well as donors, VIP guests, service providers, and visitors.
• Excellent oral, written, and interpersonal communication skills.
• Strong organizational skills.
• Proficiency in Microsoft Word and Excel, including mail mergers; familiarity with Canva or other nonprofit CRM software programs.
• Ability to coordinate multiple tasks, working both independently and collaboratively.
• Available to work evenings and weekends as needed.

EDUCATION:

Bachelor’s degree

WORK EXPERIENCE:

No additional work experience beyond what is stated in the Required Qualifications section.

SKILLS:

Canvas by Instructure, Customer Relationship Management (CRM) System, Interpersonal Communication, Interpersonal Interactions, Microsoft Office, Multitasking, Museum Exhibits, Organizing, University Education, Work Collaboratively, Working Independently

• Performs day-to-day administration of the membership program, including initiating member communications, renewal letters, welcome packets, and gift acknowledgment letters; maintains the membership database; and tracks gift income and membership statistics.
• In conjunction with University Advancement, manages and develops the membership program, including evaluating and implementing strategies for building and sustaining membership.
• Plans and facilitates member events, including private previews at exhibition openings and other VIP events.
• Performs other duties as assigned.