We are very excited to be recruiting a MEMBERSHIP EXPERIENCE INTERN to add to our dynamic team of personnel. This is a full-time 52-week position. The successful hire will report to the General Manager and will serve as a primary point of contact for Club Members.
To learn more about us, please visit northbaygraniteclub.com.
START DATE: September 2025 END DATE: 52 weeks from date of hire
LOCATION: North Bay Granite Club, North Bay, Ontario
HOURS: 35 hours/week
PAY: $20/hour

QUALIFICATIONS

For the Workforce Development Stream.
This opportunity is proudly supported by Northern Ontario Heritage Fund Corporation and is funded through the Workforce Development Program. Eligibility requirements of the program can be found here:

Successful Candidate must:

• Be a new entrant into the work force, are transitioning to a new career, or are unemployed or underemployed entering a new field;
• Have not previously participated in a NOHCF-funded internship;
• Are at least 18 years of age; and
• Reside, and be legally entitled to work in Canada.

Additional qualifications related to the position:

• Strong organizational, time management, and prioritization skills
• Must be able to work effectively alone as well as in a team environment
• Must have excellent customer service skills, be friendly and personable
• Self-motivated with desire to engage participants in the sports of Curling, Tennis and Pickleball
• A post-secondary degree or experience in Marketing, Hospitality and Tourism or a related field considered an asset
• Must have Smart Serve Ontario certificate (or willing to acquire)
• Candidate will be subject to a vulnerable sector police record check
• Flexibility to work evenings, weekends and holidays based on programming needs

• Serve as the primary point of contact for Club Members, responding to inquiries, feedback, and concerns in a timely and professional manner.
• Assist in the development and execution of member engagement initiatives, including social events, and communication strategies.
• Maintain and update membership records, ensuring accurate and organized data management.
• Coordinator regular email newsletters, social media updates, and other communication channels to keep members informed about club activities, schedules and special events.
• Support the planning and execution of club events, tournaments, and social gatherings, ensuring members feel welcomed and valued.
• Gather and analyze member feedback through surveys and direct interactions to identify areas for improvement in member services.
• Assist with membership renewals, onboarding new members, and processing registrations.
  Interested candidates are asked to email a cover letter and resume to Laura Johnston: office@northbaycurling.com
  Applications will begin to be reviewed on: AUGUST 31, 2025, and the position will be open until filled. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
  ABOUT US: Home to over 700 members, the North Bay Granite Club is a progressive non-profit organization dedicated to growing the sports of Curling, Tennis & Pickleball through superior customer service, engaging events, skill-appropriate leagues, and high-quality instructional programs.
  We have been a staple of our community since 1950, marking this as our 75th Anniversary year! In January 2026 we are hosting the Northern Ontario Curling Association Men’s & Women’s Provincial Championships.
  We continue to pride ourselves as being a community center capable of hosting all sizes of gatherings, celebrations, performances and events in our hall or arena spaces.
  Job Types: Full-time, Internship / Co-op
  Contract length: 12 months
  Pay: $20.00 per hour
  Expected hours: 35 per week

Language:

• English (required)

Work Location: In person
Application deadline: 2025-08-31
Expected start date: 2025-09-1