ABOUT PARK MANAGEMENT COMPANY

Park Management Company is a 501(c)3 nonprofit organization managing the Myriad Gardens Foundation and Scissortail Park Foundation.
Myriad Botanical Gardens provides 15 acres of ornamental gardens and grounds in the heart of downtown Oklahoma City. Visitors can enjoy the Inasmuch Foundation Crystal Bridge Conservatory, shade gardens, a Children’s Garden, a diverse collection of ornamental flowering perennials and grasses, an off-leash dog park, and a seasonal ice rink. The Gardens host seasonal activities and events such as horticultural displays, concerts, movies, classes, and more.
Scissortail Park is a 70-acre public space featuring engaging experiences for visitors, including ornamental gardens and woodlands, a 3.7-acre lake, children’s playground and nature play area, interactive water fountains, seasonal roller rink, sports courts, picnic grove, restaurant, performance stage and great lawn.

SUMMARY:

The Membership Coordinator is responsible for shaping and executing a comprehensive, multi-channel membership program for Myriad Botanical Gardens (MBG) and Scissortail Park (SP). This position focuses on growing and retaining members at all levels—individuals, businesses, and corporations—while deepening engagement and feeding a pipeline for future donor opportunities. Working across departments, the Membership Coordinator ensures excellent customer service and meaningful experiences for members, ultimately supporting the broader mission and development goals of both organizations.

QUALIFICATIONS

Education & Experience

• Bachelor’s degree or equivalent professional experience.
• Minimum of one year of experience in membership, marketing, sales, or a related field.

Skills & Abilities

• Proven success in marketing or sales, preferably in a nonprofit or cultural organization.
• Excellent writing and communication skills, with the ability to tailor messages to various audiences.
• Strong organizational and project management skills with the ability to meet deadlines.
• Comfortable working with membership/fundraising databases; experience with mail merges required.
• Ability to multitask, adapt to changing priorities, and manage confidential information with discretion.
• Commitment to collaboration, customer service, and organizational mission.

Technical Proficiency

• Intermediate proficiency in Microsoft Office Suite (especially Word and Excel).
• Familiarity with donor/membership databases preferred (e.g., Blackbaud, Altru, DonorPerfect, etc.).
• Experience with standard office equipment.

Other Requirements

• Valid Oklahoma Driver’s License
• Availability to work occasional evenings and weekends for events and member programs.

PHYSICAL REQUIREMENTS

· Must be able to sit for extended periods.
· Must be able to bend, stoop, and lift on occasion.
· Must be able to climb stairs.
· Must be able to walk from the office building to the Garden and/or Park facility.
The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

Member Communications & Engagement (50%)

• Design and implement strategies to acquire new members, renew existing ones, and re-engage lapsed members.
• Develop appeals and targeted communications for acquisition, retention, upgrades, and re-engagement.
• Produce and manage printed and electronic communications, ensuring timely and mission-aligned content.
• Write and regularly refresh renewal letters, welcome materials, and acknowledgment content.
• Coordinate multi-channel campaigns (mail, email, web) for membership outreach and stewardship.
• Maintain and fulfill member benefit offerings, including welcome packages.

Membership Program Development (20%)

• Develop and manage corporate membership strategies, including benefit fulfillment and renewals.
• Evaluate the effectiveness of membership offerings and propose enhancements.
• Cultivate community partnerships to expand membership benefits (e.g., reciprocal programs, discounts).
• Plan and execute exclusive member events.

Database & Administration (20%)

• Ensure accurate and timely data entry in the donor/membership database.
• Research and update contact information for returned mail and lapsed records.
• Manage membership materials inventory and coordinate with the Marketing team for address updates (e.g., NCOA).
• Generate membership reports to track campaign performance, growth, and revenue progress.

Collaboration & Training (10%)

• Collaborate with Guest Services to train front-line staff in effective membership sales techniques.
• Partner with departments across MBG and SP to align membership with broader engagement goals.
• Actively contribute to Development team strategy sessions and revenue-building initiatives.