THE ROLE

You will represent the organisation in the Northwest region, supporting member businesses to enhance retention and engagement, strengthen relationships, and demonstrate the value of membership.

KEY RESPONSIBILITIES:

Develop and implement a structured account management plan, identifying priorities and key stakeholders across the breadth of Member business in the region.
Engage with Member businesses at agreed frequencies, successfully managing their needs by identifying and signposting solutions and support that demonstrate the value of membership.
Inspire regional Members to participate in and embrace the organisation’s events and activities. This is to encourage increased levels of engagement, interaction and wider networking.
Cultivate professional connections with senior managers/decision-makers within Member businesses to establish effective working relationships and understand the challenges of their organisations.
Achieve regional retention revenue and member engagement targets to help meet the organisation’s overall strategic objectives.
Act as Secretary to the Northwest Regional Executive Committee (REC) and attend their meetings (3-4 annually) to provide guidance to the REC Officers ensuring organisational policies and objectives are managed appropriately.
Provide support to the Northwest regional Branch officers and attend meetings were reasonably possible.
Attend events and exhibitions as required to professionally represent the organisation to Members and the wider industry.