POSITION OBJECTIVE

The Membership Marketing Manager is responsible for managing the Club’s marketing initiatives, CRM, and lead-generation strategies to support membership growth and engagement. This role works closely with the Membership Director and other staff members to develop and implement the Club’s overall marketing plan, promoting membership products, services, lifestyle offerings, and events to current and prospective members. Through consistent messaging, branding, and targeted campaigns, the Membership Marketing Manager tells the story of the Club and communicates the value of membership.

EDUCATION & EXPERIENCE

• Bachelor’s degree in marketing, Communications, Business Administration, or related field preferred (equivalent experience considered).
• 1–3 years of marketing experience, preferably in hospitality, private clubs, golf, or luxury lifestyle industries.
• Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook and Teams
• Proficient knowledge of Canva or similar graphic design platforms.
• Proficient in a project management program to manage content creations
• Basic knowledge of coding for marketing emails and Blogs
• Familiarity with HubSpot CRM (or similar CRM platforms).
• Experience with email marketing platforms (Mailchimp, Constant Contact, or CRM-integrated tools).
• Experience writing blogs, articles, or long-form content for digital platforms preferred.
• Working knowledge of photography, videography, and video editing.
• Must acquire working knowledge of Jonas for membership processing and billing, as well as Entrust Instant ID membership card software.

SPECIAL SKILLS

• Strong written and verbal communication skills; ability to communicate with professionalism and clarity to members, prospects, and staff.
• Exceptional organizational and multi-tasking abilities in a high-volume, fast-paced environment.
• Analytical thinker with the ability to measure results and adapt strategies based on performance.
• Ability to handle members in a gracious, service-oriented, and professional manner.
• Must be physically able to stand, sit, stoop, bend, and lift up to 15 lbs.
• Must present a professional demeanor at all times when representing the Club.
  Job Type: Full-time
  Pay: $48,090.31 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

• Assist with updates, editing, and improvement of the Club’s website.
• Assist with front office duties including phone and walk-in inquiries as needed.