Membership Sales and Member Associate - Dog Health and Hygiene at Scenthound Tosa, WI

Bountiful, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

14.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Experience, Customer Service Experience, Passion For Dogs, Reliable Transportation, Problem Solving, Attention To Detail, Communication Skills, Accountability

Industry

Consumer Services

Description

Benefits: Bonus based on performance Opportunity for advancement Training & development Employee discounts Free uniforms Do you love dogs and have sales experience? This could be the job for you. We're looking for a high-energy, experienced sales professional to join our team promoting dog health and wellness to the dog parents of Bountiful. Great earning potential and opportunity for growth. Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Merit-based pay increases Complimentary service membership Wage: $13 - $14 / hour plus tips, commission. About the Position: Membership Sales and Member Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For: We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Member Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales Answer phone calls, schedule customer appointments, manage customer profiles and records Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable Skills and Abilities: Ability to connect with customers (both canine and human!) and provide outstanding customer service Confidence in recommending and selling services and products Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Accountability; hold oneself and others to Scenthound standards

Responsibilities

The Membership Sales and Member Associate is responsible for driving membership sales while providing exceptional service to customers. This includes managing customer profiles, resolving concerns, and adhering to sanitary practices.