Company Description
In Summer 2023 Ennismore launched a global Membership programme – Dis-loyalty - to provide guests with the opportunity to be part of a loyalty programme like no other. This role is an exciting opportunity to grow with a team that will provide an outstanding service to our Members and to be part of shaping an exciting new initiative.
Your purpose: To provide naturally friendly, helpful, and responsive level of service to our Members and ensure high levels of customer service and operational excellence at all times.
Job Description

• Dealing with Member enquires and issues via email and online chat
• Building and maintaining a good rapport with hotel teams across the globe
• Customer focused at all times to ensure high standards of hospitality and Member service
• Making bookings on behalf of Members
• General office administration duties
• Undertake any other reasonable requests from management