Start Date : Wednesday 9th July 2025
Are you passionate about delivering exceptional customer service and helping people? Join our inbound contact centre team and represent a trusted not-for-profit organisation providing vital Membership Services to Victorians. Enjoy a fully paid training program and ongoing support to ensure you feel confident and capable in your role.

Handle a variety of inbound customer inquiries, including address updates, policy and procedural questions, and Member Coverage details
Provide clear, empathetic, and accurate information to customers
Process account updates and resolve inquiries efficiently
Work on a rotating roster (Monday to Friday 8:00 am - 8:00 pm, Saturday 9:00 am - 5:00 pm)