Membership Support Advisor - Heston

at  David Lloyd Clubs

WOULD YOU LIKE TO JOIN THE LARGEST HEALTH AND FITNESS OPERATOR IN EUROPE WHILST WORKING ALONGSIDE A PROUD TEAM WITH THE PASSION TO SERVE?

A career with David Lloyd Clubs is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow and develop, advance, and progress through our internal training programmes.
We are looking for a Membership Support Advisor who will be the point of contact for our members answering member queries received via multiple channels.

AND WHAT QUALIFICATIONS, SKILLS AND EXPERIENCE DO I NEED?

We’re looking for someone who has bundles of energy and enthusiasm and is a self-motivated person but who also works well as part of a team.
You’ll need to show excellent verbal and written communication skills, along with a passion to deliver a first-class service to our members. You’ll be required to act as a role model for our Company ‘Visions and Values’, leading by example, showing genuine empathy and handling each query on a case-by-case basis.
Previous experience within customer care / contact centre environment is desirable.