Do you love people?
Do you enjoy creating a welcoming environment, building relationships, and helping others feel part of something bigger? At Saddle River Range, we’re more than just a shooting range—we’re a community of like-minded individuals who value skill development, camaraderie, and the Second Amendment lifestyle. We’re looking for a Membership Sales Coordinator to help us grow and nurture that community. (Also known as a Membership Coordinator, Member Services Coordinator, Customer Service & Membership Coordinator, or Member Experience Specialist—if you’ve worked in any of these roles, this opportunity could be a great fit!)

What You’ll Do

• Welcoming guests and members with warmth and professionalism
• Promoting and selling memberships to prospective guests and visitors
• Retaining current members by building relationships and ensuring they receive full value from their membership
• Planning and promoting fun group activities that bring members together (competitions, socials, appreciation nights, etc.)
• Building a strong community of like-minded individuals who share a passion for shooting sports
• Serving as a trusted point of contact for all member questions, concerns, and needs

What We’re Looking For

• People-Oriented – You genuinely enjoy meeting new people and building connections
• Community-Minded – You believe in fostering relationships and creating shared experiences
• Energetic & Outgoing – You bring enthusiasm to every interaction and know how to make others feel welcome
• Sales-Driven – You’re comfortable explaining benefits and asking for the sale when the time is right
• Organized & Proactive – You can juggle multiple tasks, from member outreach to event planning, with ease
• Passionate about Shooting Sports – Prior experience in ranges, recreation, hospitality, or membership-based organizations is a plus

Qualifications

• Prior experience in customer service, sales, hospitality, or membership services preferred
• Strong communication and interpersonal skills
• Ability to work evenings or weekends as needed for events
• Familiarity with CRM systems and event coordination is a plus

Why Join Saddle River Range?

• Competitive pay + commission opportunities
• Employee discounts on range time, training, and retail
• A supportive, energetic work environment
• Opportunities to grow your career in a fun and engaging industry

How to Apply
If you love people, thrive on building community, and want to play a key role in growing Saddle River Range, we’d love to hear from you! Apply today and join us in creating the ultimate member experience.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Computer skills
• Skills in Microsoft office (all platforms)
• Basic business math and accounting skills, and strong analytical/decision-making skills.
• Strong interpersonal skills
• Strong Organization and Filing Skills
• Strong Multitasking Skills
• Strong Communication skills through email, phone, or in person.
• Ability to maintain a positive and calm demeanor during periods of high volume or busy events.
• Ability to work alone and as part of a team! (Being able to work as a team is mandatory!)
• Ability to learn new computer systems.
• Understanding of Firearms Safety or willingness to learn
• Ability/comfortability to work events around firearms.

DUTIES AND RESPONSIBILITIES

• Handling all questions, information requests, and complaints regarding memberships.
• Processing membership applications, renewals, and resignations.
• Maintaining and updating membership records.
• Assisting with member communication activities.
• Collecting data, tracking membership statistics, and preparing reports.
• Developing and implementing strategies to recruit new members.
• Coordinating with the accounting department to track membership revenue.
• Preparing membership marketing materials.
• Updating Personal Information into the system
• Booking In store and Outside Events
• Running In store and Outside Events
• Strong Customer Interactions
• Organizing events and activities for existing and prospective members.
• Giving customer tours to the facility, talking about our company values, promote classes and training.
• Follow operating policies and standards and comply with company dress code.
• Must be available to work evenings, weekends, and holidays.
• Other duties as assigned.

What You’ll Do

• Welcoming guests and members with warmth and professionalism
• Promoting and selling memberships to prospective guests and visitors
• Retaining current members by building relationships and ensuring they receive full value from their membership
• Planning and promoting fun group activities that bring members together (competitions, socials, appreciation nights, etc.)
• Building a strong community of like-minded individuals who share a passion for shooting sports
• Serving as a trusted point of contact for all member questions, concerns, and need

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing and walking for long periods of time; use of hands and talking for extended periods.
• Occasional stooping, kneeling or crawling as well as routine ascending or descending, stairs and ramps.
• Constant computer/POS usage.
• Ability to pick up and move 20-30lbs for events.
• Ability to Dive to pick up and handle catering items alone