The Memory Living Manager will work collaboratively with the Health & Wellness Manager and the Regional Manager of Care in planning, managing, and leading all aspects of the Memory Living Neighbourhood, including directing the Memory Living team members and executing the Memory Living Program Standards. The Memory Living Manager is passionate about providing the highest quality of services to residents. They not only have the right skills and knowledge, they have the right attitude and are passionate about the role they play in providing/promoting a caring home environment for individuals with dementia or Alzheimer’s.
The Memory Living Manager’s role is “people intensive” with a substantial component of the job involving resident/family relations and team member relations and issues. The Manager is a “hands on” leader who also works alongside Neighborhood team members while creating a resident centered environment. They support the flexibility required to respond to the changing needs of residents and to providing opportunities for spontaneous activity.

EXPERIENCE:

• Minimum two (2) years of related experience in a health care setting.
• Minimum two (2) years’ Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required.
• Minimum two (2) year previous management experience preferred.
• Registered Practical Nurse. Must possess a current certificate of competence with the College of Nurses of Ontario.
• A Degree such as gerontology, therapeutic recreation, or related field with a minimum of three years of management and direct supervision experience preferred.
• Completion of a specialized behavioral education certification program an asset (GPA, P.I.E.C.E.S, Montessori methods).

SKILLS & ABILITIES:

• A warm personality with demonstrated empathy and understanding of the needs of individuals with dementia or Alzheimer’s Disease.
• Ability to work independently as well as part of a team.
• Strong Group Facilitation Skills – ability to bring together the necessary tools, information, and resources to enable the team to get the job done.
• Competent Training Skills – ability to develop the capacity of the team.
• Results Guardian/Customer Service Excellence – Understands who our customers are and is driven to achieve a “very satisfied” customer experience. Ensures Neighborhood practices/processes are followed by all team members, identifies opportunities for improvement and modifies as required.
• Communication Skills – Understands the big picture and is able to effectively translate/communicate the current business environment to the Neighborhood team. Effectively communicates with team and family members using tact and empathy.
• Ability to respond to emergency situations (as per Chartwell policies and procedures).
• Proficient in Microsoft Office with a working knowledge of Word, Excel, and Power Point programs.
  At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
  Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.
  We thank all applicants for their interest, however, only those selected for further consideration will be contacted

Please refer the Job description for details