Mental Health Admin Assistant/Receptionist - South East Staffs

at  Midlands Partnership University NHS Foundation Trust

Band 2 Admin Assistant/Receptionist 12 month fixed term contract
Work base – Reception, East Admin Team, St Michael’s Court, Lichfield WS13 6EE
Hours – 9 am to 5 pm Monday-Friday
Are you interested in an NHS admin career in the Mental Health Sector? Maybe you already work in an admin role and are looking for your first NHS job or maybe you have the transferrable skills we are looking for. If your experience looks a little different from what we have identified and you think you can bring the right attitude and add value to this role, we would love to learn more about you and would encourage you to apply.
Please note: this is a 12 month fixed term contract with our Trust, but could open doors and lead to opportunities within MPFT for future employment if the successful candidate proves themselves during this contract period.
You will be joining our friendly, welcoming and supportive Community Mental Health Administration Team in this role as primary Receptionist at our community base at St Michael’s Court, Lichfield.
Ideally you would hold an NVQ level 2 or equivalent qualification and/or experience, however this is not essential as full training is given. We support all our employees to progress if they wish and when available offer internal opportunities for career progression and training. Regular 1-to-1 supervision and appraisals with the Admin Team Leader take place.
Main duties of the job
To be successful in this role you will be required be organised, professional and adaptable with excellent communication skills and a high level of written and spoken English.

• Good communication skills
• Confident, pleasant customer service skills
• Good time management and prioritising work
• Managing the flow of visitors to our busy Reception through the day
• Ability produce quality documents in a very busy environment
• Welcoming service users and their family or carers into the service on arrival
• Producing letters via RiO (our clinical record system)
• Completing a wide range of admin tasks from an electronic workflow inbox
• Scanning, uploading and copying.
• Room bookings via outlook room calendars & MICAD our bespoke booking system.
  By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
  Supporting your career development and progression.
  Excellent NHS Pension scheme
  Generous maternity, paternity, adoption leave
  Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
  Extensive Health and Wellbeing support and resources
  If you work in our community teams, we pay for your time travelling between patients.
  Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  Salary sacrifice bikes up to £2k
  Free car parking at all trust sites
  Free flu vaccination every year
  Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
  And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
  Please note, we may be required to close this vacancy early if we receive a high volume of applications.
  Check out the videos below showcasing why you should grow your career here with us at MPFT:
  Why Work for Mental Health Services at MPFT - YouTube
  Development and Progression Within Mental Health Services at MPFT - YouTube
  Please see attached for the full job description and person specification.
  We welcome interested applicants with any questions to contact Denise Freeman Admin Team Leader on 07866 372490 or by email Denise.Freeman@mpft.nhs.u