Mental Health Clinician at University of Auckland

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

102900.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Empathy, Sound Judgement, Student Wellbeing, Case Management, Mental Health Support, Interpersonal Skills, Communication Skills, Problem-Solving Skills, Cultural Competence, Te Tiriti o Waitangi, Risk Assessment, Support Plans, Collaboration, Documentation, Continuous Improvement

Industry

Higher Education

Description

Company Description Waipapa Taumata Rau | The University of Auckland The University of Auckland is New Zealand’s leading university. With over 6,000 academic and professional staff supporting more than 46,000 students, we are one of the country’s largest employers. Job Description Te Whiwhinga mahi | The opportunity We are seeking a compassionate and skilled Mental Health Clinician, internally known as Case Manager, to join Te Papa Manaaki | Campus Care, part of the Student and Scholarly Services division. Te Papa Manaaki | Campus Care provides early intervention, wellbeing, and personal support for students and staff who have concerns about a student’s safety, wellbeing, or behaviour. As a Case Manager, you will assess student needs, develop support plans, and ensure warm transfers to appropriate internal or external specialist services. You will be part of a small, high-performing team committed to supporting students to overcome barriers to success and to navigate the University’s support systems with empathy and professionalism. Key responsibilities include: Triage and manage referrals from staff, students, and other members of the University community. Assess risk and provide professional, timely responses to urgent or complex situations. Develop and manage support plans for students with wellbeing concerns or complex needs. Collaborate with academic, professional, and external support services to coordinate care. Maintain accurate case documentation and prepare reports as required. Provide advice and guidance to colleagues across the University about student wellbeing and response processes. Contribute to continuous improvement of the service and its referral processes. This is a full-time (30 hours per week) fixed-term role for 18 months. The salary range for this role is $83,330 - $102,900 per annum prorated. This role is based on the City Campus. For more information, please view the position description. Mō tō mātou rōpū | About the team Te Papa Manaaki | Campus Care is part of Student and Scholarly Services, which brings together student-facing services that support wellbeing, academic success, and student experience. Campus Care provides a safe and skilled point of contact for the University community to raise concerns about students, including wellbeing, safety, bullying, harassment, and discrimination. The team works closely with other student support and wellbeing services, including University Health and Counselling, Student Hubs, Accommodation Solutions, and Student Disability Services, to ensure that every student is supported to succeed and thrive. He kōrero mōu | About you Our ideal candidate will bring empathy, sound judgement, and a strong commitment to student wellbeing. You will be confident managing sensitive and complex situations, with a calm and professional approach. You will also have: A tertiary qualification in social work, mental health, counselling, occupational therapy, or a related allied health discipline. Must be fluent in Mandarin/Cantonese. Registration under the Health Practitioners Competence Assurance Act 2003 (e.g., SWRB, NZAC, or equivalent). At least five years’ experience providing case management or mental health support to young people or students. Strong understanding of wellbeing and support services in tertiary or community settings. Excellent interpersonal, communication, and problem-solving skills. Cultural competence and an understanding of the principles of Te Tiriti o Waitangi. A current right to work in NZ. Preferred: Experience working within the tertiary education sector. Knowledge of University and community-based support systems. Ngā āhuatanga kei a mātou | What we offer The University of Auckland is committed to providing an excellent working environment through: Flexible employment practices (including hybrid working options). Up to 6.75% employer superannuation contribution. Five weeks’ annual leave. Career development and professional learning opportunities. Generous parental leave provisions, childcare services, and access to recreation facilities. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to apply Applications must be submitted online by the closing date of 23 November 2025 to be considered. Please include your cover letter and CV highlighting how you meet the skills and experience listed above. We may close this advert earlier if a suitable candidate is identified. For a confidential conversation, please contact Niamh Pritchard – [email protected]. Please note that while we are happy to answer questions, applications will not be accepted via email. Additional Information To be considered for this role, you must be eligible to work in New Zealand or hold a valid New Zealand work visa. The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz. Equity The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

Responsibilities

The Mental Health Clinician will assess student needs, develop support plans, and ensure warm transfers to appropriate services. Responsibilities include managing referrals, assessing risk, collaborating with support services, and maintaining case documentation.