Mental Health Consultant at Gallagher

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mental Health Management, Claims Management, Stakeholder Engagement, Trend Analysis, Skill Development, Interpersonal Skills, Performance Management, Coaching, Mentoring, Compliance, Quality Assurance, Return to Work Strategy, Collaboration, Education, Support, Communication

Industry

Insurance

Description

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview About the Role Step into a dynamic and impactful role as a Mental Health Consultant in GB’s Mental Health Team. Collaborate with our expert claims teams to influence the management of Mental Injury claims. Your expertise will be pivotal in coaching, mentoring, and providing interventions for complex cases, while also guiding employers to foster mentally healthy workplaces. How you'll make an impact Your responsibilities will include: Implement RTW Strategy: Drive Gallagher Bassett’s Return to Work (RTW) Strategy for mental injury claims. Trend Analysis: Identify risks through mental injury trend analysis and strategize for continuous improvement. Skill Development: Address skill and knowledge gaps in Mental Injury Claims Management by developing effective strategies and processes. Stakeholder Engagement: Facilitate virtual and face-to-face meetings with health practitioners, injured workers, and employers to ensure safe and sustainable return to work. Claims Management: Oversee daily activities and administrative duties related to mental injury claims using WorkSafe’s systems. Support & Education: Collaborate with Case Managers and RTW Specialists to manage complex mental injury cases. Client Assistance: Work with clients needing help with mental injury claims, providing training and development support. Compliance & Quality: Monitor and ensure compliance and quality in relation to claims practices including multi-stakeholder engagement. About you What we’re looking for: Qualifications: Tertiary qualification in Psychology, Social Work, Mental Health, Nursing, Counselling, or another mental health related discipline. Experience: Proven track record in mental health management, with a mix of clinical and rehabilitation experience being highly valued. Desirable previous experience in Occupational Rehabilitation, Worker’s Compensation, or Work, Health, & Safety. Performance Management: Ability to manage performance through qualitative and quantitative metrics. Interpersonal Skills: Excellent communication and ability to influence stakeholders with varying opinions and priorities. Culture: Ability to thrive in a supportive team environment, actively contribute to collaboration, and demonstrate commitment to driving a high-performance culture. What we can offer you: Competitive Remuneration: Attractive salary packages and flexible work arrangements, including Work from Home. Parental Leave: Paid parental leave to support your family life, and reproductive leave Work Environment: Join a team known for its dedication, approachability, and inclusive culture. Career Opportunities: As GB grows, so do your career opportunities. Ongoing Education: Access to continuous learning through internal and external programs. Recognition & Support: Service recognition awards, employee assistance programs, and peer support initiatives. Wellbeing Programs: Corporate health insurance discounts, wellness programs, and additional leave options. Rewards Program: Enjoy discounts and cash-back offers from hundreds of retailers. Birthday leave – take a day off during your birthday month as a gift from GB! Ready to Make a Difference? If this opportunity interests you, we want to hear from you! Click on Apply today. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers! And more... We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Responsibilities

As a Mental Health Consultant, you will implement Gallagher Bassett’s Return to Work Strategy for mental injury claims and oversee daily activities related to these claims. You will also engage with stakeholders to ensure safe and sustainable return to work for injured workers.