Mental Health Office Assistant - Part Time at Child & Family Focus, Inc.

Upper Moreland Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

17.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Organization, Detail Oriented, Communication Skills, Data Entry, Document Management, EHR System Utilization, Billing Review, Records Management, Office Supply Inventory, Microsoft Word, Microsoft Excel, PowerPoint, Correspondence Composition, Meeting Minutes, Trauma-Informed Care

Industry

Mental Health Care

Description

Are you looking to build real-world experience in mental health care? Join our team as a Mental Health Office Assistant and help create a welcoming and trauma-informed environment that supports both clients and providers! Position Summary: The Administrative Program Assistant (APA) position offers administrative support to various CFF programs out of the Willow Grove office. The primary responsibility is to provide administrative support to the Program Supervisors and Directors. The ideal candidate would be reliable, organized, detail oriented, and have strong communication skills. This is an onsite, part-time position of 25 hours per week. Responsibilities: Answer incoming calls and routinely check voicemails. Direct calls to the appropriate departments. Monitor incoming faxes and forward to appropriate staff and departments daily Retrieve and deliver mail to departmental personnel or to the post office Manage office supply inventory and place orders to maintain adequate stock Process and fulﬁll records requests Complete data entry and document management utilizing EHR system Review failed claims and activities and problem-solve, address, and fix any issues Review billing reports, verify MA, and ensure accurate claims are entered bi-weekly Compile, cross-reference, and submit units for billing, assuring accuracy for quality control Verify billing charges have been entered correctly by billing specialist Complete Service Verification and run program data for stakeholder reports Prepare documents using Microsoft Word or Excel and prepare presentation materials using PowerPoint Compose and distribute correspondence on routine matters, as directed by programs Take and prepare minutes for departmental meetings Add/Delete youth in AVA to maintain current and active program censuses Review AVA every Monday and the first of each month to verify MA eligibility for all clients. Report any youth whose eligibility may be in jeopardy. Complete monthly Voter Registration reports and send them to the Director of Compliance by the fifth of each month Complete and track chart audits as directed by program supervisors. Alert program supervisor of any deficiencies related to outstanding paperwork Complete discharge chart audits as directed by program supervisors to ensure all necessary documentation is present before discharging a young person from the program. Alert program supervisor of any deficiencies related to outstanding paperwork. Enroll new youth into the program’s EMR system and dismiss when services are complete Create and maintain electronic client ﬁles and conduct regular chart audits Scan and save all documentation in client charts Prepare/Distribute/Save all DocuSign Consent/Release Packets following Compliance protocols. Send letters to the young person’s Primary Care Physician and school (if attending) to obtain medical and educational records and establish collaboration for continuity of care Prepare and send letters of correspondence as requested by program leadership and staff Handle and maintain paperwork containing confidential information Track deadlines and provide communication to responsible parties in a timely manner Use and implement the 5 core values of Trauma-Informed Care in all work practices – Safety, Trustworthiness, Choice, Collaboration, & Empowerment Complete other duties as assigned by supervisor or program director Required Qualifications: High School Diploma or GED Preferred Qualifications: Bachelor’s degree in human services or related ﬁeld One or more years of experience in a healthcare organization or human service ﬁeld Work Environment: Work in standard office environment Hybrid work schedule, 4 days in the office and 1 remote day, 5 hours per day between the hours of 10 AM – 5 PM Compensation and Benefits: Starting at $17 an hour Flexible Schedules allows for Work/Life Balance Annual Increase and Bonus 4 hours of pay on 9 Paid Holidays 8.5 days of Paid Time Off 401K plan with company match and profit sharing Clearance Reimbursement *Eligibility Requirements apply CFF is an equal opportunity and drug free employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsibilities

The primary responsibility involves providing administrative support to Program Supervisors and Directors, which includes managing communications, processing records requests, and handling data entry within the EHR system. Key duties also encompass reviewing billing activities, managing office supplies, and ensuring compliance through chart audits and eligibility verification.