MENTAL HEALTH RESPONSE WORKER (MCRT), CRISIS - ELGIN

Direct Service (OPSEU)
Full-Time, Contract (Ending: March 31, 2027)
Multi-Site Accountability; Elgin Catchment Area (Elgin Zone)

WE REQUIRE THE FOLLOWING QUALIFICATIONS:

• Post Secondary education in a related field (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Valid Driver’s Licence and access to a vehicle with adequate insurance to carry out job duties
• Current, clear Police Vulnerable Sector Check (PVSC)
• Ability to attend work regularly

WE PREFER THE FOLLOWING QUALIFICATIONS:

• Currently registered and in good standing with the Ontario College of Social Workers and Social Service Workers, the College of Nurses of Ontario, the College of Registered Psychotherapists of Ontario, or the College of Occupational Therapists of Ontario
• 3 years’ direct client support experience in the community mental health sector, with preference given to applicants who also have experience working with individuals with addictions or problematic substance use
• Extensive knowledge of serious mental illness as well as trends and best practices in the delivery of support services to individuals accessing mental health supports
• Knowledge of Psychosocial Rehabilitation and Recovery model
• Ability to develop short and long term treatment plans in conjunction with the individual
• Planning and organizational abilities
• Ability to Advocate and coordinate service access
• Strong active listening and verbal communication skills
• Proven ability to work collaboratively
• Ability to build relationships
• First Aid & CPR
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
  INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

General Duties

• To adhere strictly to health and safety provisions put in place by STPS, OPP, APS, and/or CMHA, and to assume an active and diligent role in contributing to a safe and healthy workplace.
• To respect the authority of the STPS, OPP, APS Officer, Inspector, or other STPS, OPP, APS staff person assigned to functionally direct the work performed as part of this role (“functional supervisor”).
• To meet and communicate regularly with the CMHA Program Manager to discuss attendance and scheduling, training needs, professional development, clinical service provision, work performance, and CMHA operational changes.
• To attend work regularly and on-time, notifying both the Program Manager the STPS, OPP and/or APS functional supervisor of any absences or tardiness as soon as possible in accordance with the attendance procedures of both organizations, and recording worked time and time off accurately as prescribed by CMHA practices and/or procedures.
• To comply with CMHA policies, standards, guidelines, and procedures, as well as STPS, OPP and APS policies and procedures as they apply directly to the position or the workspace.
• To report any deficiencies in equipment provided by STPS, OPP and APS immediately to the functional supervisor or designat

24/7 Reach Out Addiction and Mental Health Crisis Line responsibilities as assigned:

• All Crisis Services Staff are to provide support to individuals through Reach Out
• Provide crisis intervention services and supports on Reach Out via phone, text and web chat.
• Respond to voicemails from Reach Out.
• Establish a therapeutic relationship with individuals accessing Reach Out, and work with individuals to address their immediate concerns