Mental Health Service Manager - Tweed Heads at New Horizons

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Leadership, Trauma-Informed Care, Recovery-Oriented Practice, Stakeholder Engagement, Clinical Supervision, Operational Accountability, Coaching, Case Management, Capability Building, Continuous Improvement

Industry

Non-profit Organizations

Description

An exciting opportunity is available for an experienced Mental Health Service Manager to lead a team in Community Living Support (CLS) program at a Local Health District level at Tweed Heads . This is a senior leadership role for someone passionate about recovery‑oriented practice, strong partnerships, and developing high‑performing teams. About the role As the Mental Health Service Manager – CLS, you will: Lead and oversee the CLS service, ensuring high‑quality, trauma‑informed, recovery‑oriented support for consumers Provide practice leadership, supervision, and coaching to frontline staff Ensure fidelity to the CLS model and delivery against contractual and KPI obligations Maintain strong partnerships with Local Health District clinicians and community stakeholders Contribute directly to service delivery through a small caseload and cross‑LHD communities of practice This role balances people leadership, practice excellence, and operational accountability , with a strong focus on capability building and continuous improvement. Key details Position: Mental Health Service Manager – CLS Award / Level: SCHADS Award – Level 6 Location: Tweed Heads Employment type: Permanent, full‑time Why Join? Great pay and benefits - Access to salary packaging to reduce your taxable income and increase your take home pay by up to $15,900 plus $ 2,650 for entertainment expenses. Enjoy novated leasing. Monthly Rostered Days Off (RDOs) Supportive organisation - you will have business partners in people and culture, finance, product and relationships, compliance, and practice integrity - so you won't have to do this alone Ongoing training and professional development - Grow through mentoring, skills training, and career development pathways. Purpose above all else - Be part of a community that values compassion, connection, and wellbeing About you you will bring: Tertiary qualifications in a relevant mental health or health discipline or Cert IV in Peer Work Proven experience leading a mental health service (minimum 2 years) Strong working knowledge of the CLS model and recovery‑oriented practice Exceptional communication, coaching, and stakeholder engagement skills Experience supervising and developing multidisciplinary teams Experience within CLS programs and familiarity with the NSW Mental Health Act is highly regarded. Applicants with lived or carer experience of mental health challenges are encouraged to apply. Probity Requirements National Police Check (within 3 months) NDIS Worker Screening Clearance NDIS orientation module - or willing to obtain Working with Children Check Valid NSW Drivers Licence Right to work in Australia How to apply To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role. If you have any questions about this role or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternative method of submitting your application, please email recruit@newhorizons.net.au IMPORTANT: New Horizons is an equal Opportunity Employer, and our people represent the community which we serve. We invite all the applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds. New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

Responsibilities

Lead and oversee the Community Living Support (CLS) service to ensure high-quality, trauma-informed care for consumers. Balance people leadership and operational accountability with direct service delivery through a small caseload.