Role: Mental Health & Specialist Trainer
Location: Telford Head Office (Occasional travel to our Leeds office)
Job Type Full Time, Permanent
Reports To: Training Manager
Salary: £35,000 Per annum
Hours of Work: 9.00am - 5.00pm Mon - Fri

ABOUT YOU - QUALIFICATIONS & EXPERIENCE:

Experience

You are an engaging and confident trainer who thrives on equipping others to make a genuine difference. You bring:

• Proven experience/demonstratable experience delivering training in: * Mental health, ADHD, Autism, Learning Disabilities, Neurodiversity
• Alcohol/substance misuse
• Behaviour management, county lines, youth culture, adolescence
• Trauma-informed care, attachment theory, MCA, and a strong knowledge in Safeguarding frameworks and DoLs
• Knowledge and/or experience in restraint reduction techniques (we use PRICE), conflict resolution and trauma-informed approaches.
• Practical experience in mental health, social care, or nursing (RMN/RNLD desirable).
• Strong facilitation and communication skills, able to adapt to diverse audiences.
• Confidence in discussing complex safeguarding issues.
• A collaborative team player who thrives in a values-driven environment.
• A genuine passion to work for a company that delivers care which truly transforms lives.

Qualifications

PURPOSE OF THE ROLE:

We are committed to delivering training that empowers staff and professionals to provide safe, person-centred care. We are seeking a passionate and knowledgeable Mental Health & Specialist Trainer to design and deliver engaging, high-quality training programmes that strengthen our teams’ ability to support individuals with complex mental health and social care needs.

This role goes beyond raising awareness, it equips our workforce with the practical skills and confidence to manage real challenges. Training will cover areas such as:

• De-escalation strategies
• Support the implementation of Positive Behaviour Support (PBS) plans
• Managing ligature risks
• Understanding substance and alcohol misuse and associated risks
• County lines and youth culture
• Neurodiversity and high-risk challenging behaviours

As a trainer at Komplex, you will live and breathe our 4 K’s values:

• Kindness – leading with compassion and respect.
• Kinetic – bringing energy, drive, and innovation to your delivery.
• Key – unlocking the potential of every learner, ensuring they leave with practical skills and confidence.

Kinship – role modelling leadership qualities and inspiring others to deliver care that truly changes lives.

KEY RESPONSIBILITIES:

• Deliver engaging, interactive training sessions (face-to-face and virtual) for staff, managers, and professionals.
• Provide specialist training in de-escalation techniques, PBS, ligature awareness, safeguarding, county lines, and substance misuse.
• Support staff with service user-specific training pre- and post-admission, ensuring consistency and person-centred care.
• Facilitate post-incident debriefs, embedding lessons learned into future training.
• Equip staff with the confidence and skills to safeguard clients and respond effectively to complex risks.
• Ensure training content is up to date with legislation, best practice, CQC, Ofsted standards, and sector trends.
• Evaluate and adapt training to continuously improve effectiveness.
• Assess workforce knowledge and competencies during training sessions, ensuring learning outcomes are met.
• Monitor and maintain compliance by ensuring all allocated learners complete mandatory and specialist training.
• Sustain excellent learner feedback by delivering engaging, high-quality training that colleagues consistently value.