Mental Health Ward Clerk at ACT Health

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

84284.0

Posted On

14 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Confidentiality, Office Management, Records Management, Meeting Coordination, Financial Administration, Multidisciplinary Collaboration, Organization, Proactivity

Industry

Hospitals and Health Care

Description

Employment Type: Full Time, Temporary 7 Month Contract with the possibility of extension and/or permanency Classification: Administrative Service Officer 3 (PN LP8177) Salary: $78,755 - $84,284 (Plus 12.5%25 Super) Location: North Canberra Hospital Section: Acacia & Banksia Wards, AIMHS, North Canberra Hospital Closing Date: 28th July 2026 What can we offer you: • Competitive pay rates and excellent working conditions within a tertiary hospital. • Salary Packaging with many options that provide full fringe benefits tax concessions. • Flexible working conditions. • Access to Employee Assistance Program. • Access to onsite Physiotherapists. • Access to onsite cafes, staff cafeteria, pharmacy and gift shop. About the Role: Are you a proactive and organised professional who can provide outstanding customer service while maintaining the highest standards of patient confidentiality? To be successful in this role, you will have strong customer service skills, understand the importance of maintaining patient confidentiality, demonstrate excellent initiative, and be a motivated and driven individual. As the first point of contact for the ward, you will play an important role in creating a safe, supportive, and respectful experience for everyone accessing the service. Using your exceptional customer service skills, you will assist patients, visitors, and staff while contributing to the smooth day-to-day operation of the Ward. You will be responsible for ordering and maintaining office supplies, managing records and documentation, coordinating meetings and room bookings, and supporting minor financial and administrative processes. Working collaboratively within a multidisciplinary team, you will contribute to a positive workplace culture and build strong, professional relationships with colleagues across the service. If this sounds like you, we'd love to hear from you! For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check. • Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. • Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy. To Apply: Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. If you would like further information regarding this opportunity, please contact Navin Wu at (02) 5124 5404 or at Navin.Wu@act.gov.au. #LI-DNI

Responsibilities

Act as the first point of contact for the ward, providing customer service to patients, visitors, and staff. Manage administrative tasks including office supplies, records, meeting coordination, and minor financial processes.