Mentor - Parent Pathways - Sydney Greater West at The Salvation Army

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Employment Services, Social Services, Customer Care, Goal Setting, Barrier Identification, Referral Management, Job Placement, KPI Achievement, Compliance, Conflict Resolution, Problem Solving, Coaching, Administration, Communication, Computer Literacy

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. At the Salvation Army Employment Plus (EPlus), we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We don't ever see a job, as just a job. We see a job as an opportunity for a better, more secure, more stable and empowered life. ABOUT THE ROLE Are you passionate about empowering parents to achieve their educational and career goals? Our Parent Pathways program is the career choice for you. Join our Parent Pathways Penrith team, where you will be responsible for supporting Parents to identify and reach their education and employment goals, ultimately contributing to their long-term economic security. The role of the Mentor is to provide comprehensive support, empowering and encouraging parents throughout the program. The successful candidate will be responsible for: Build trusted relationships across a caseload of participants providing an elevated level of customer care and professional support throughout their journey Foster meaningful interaction through initial and ongoing participant appointments, guiding them to achieve their goals and unique program objectives Identify and address barriers to employment through referral to relevant community support services and provide ongoing mentoring Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success Work both independently and collaboratively to exceed KPI targets, driving team and personal success Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organisational procedures and policies ABOUT YOU Possess a minimum Certificate III qualification in fields such as Employment Services, Community Services or other relevant areas. Or be willing to pursue a relevant qualification Previous experience in a case management, employment services or social services is highly regarded Relevant lived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system. Your personal journey will bring empathy, understanding, and empowerment to those we serve Skilled in empowering individuals to navigate their barriers and foster connection with support services in the community Demonstrated success in a high-performing workplace with a strong commitment to high quality values based human services Advanced conflict resolution and problem-solving skills Well-developed skills in customer service, coaching and administration Excellent written and verbal communication Strong computer literacy skills including proficiency using MS Suite of programs Must hold a Driver’s licence and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC) Applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history BENEFITS Above Award wages + super + allowances Access to generous Not For Profit salary packaging of up to $15,900 per year (also for casuals) Access to meal and entertainment benefits of up to $2,650 through salary packaging Access to relocation benefits through salary packaging options Up to 12 weeks Paid parental leave Novated car leasing Learning and development to support you in your role Scholarships via Eva Burrows College Supported study options Comprehensive Employee Assistance Program Career progression opportunities Transfer opportunities – we are in every major city in Australia Making an impact – socially and environmentally – with one of the most loved charities in Australia To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. Applications will be reviewed on receipt and will be accepted until the position is filled. Job offers will be subject to a National Criminal History Check as per Police Certificate Guidelines and will be required to have a Working with Children Check. At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at employmentpluscareers@salvationarmy.org.au. Please specify the job title and location in the subject line. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check or relevant state equivalent. Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Mentor will build trusted relationships with participants in the Parent Pathways program, providing comprehensive support to help them achieve their education and employment goals. Key duties include guiding participants, identifying and addressing barriers to employment through referrals, and facilitating successful, lasting job placements with local employers.