TJX Canada
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

JOB DESCRIPTION:

We’re looking for a Merchandise Controller to play a key role in ensuring the quality, value, and seasonality of merchandise arriving at our Distribution Centre. In this dynamic role, you’ll help streamline production flow while acting as a vital link between Distribution Services and our Home Office Merchandising teams. You’ll represent the interests of Merchandising and Planning & Allocation, making a tangible impact on product readiness and customer satisfaction. Join us and enjoy the opportunity to influence merchandise strategy while working in a collaborative, fast-paced environment.

• Coordinates and ensures that damage/problem merchandise and RTVs are identified and processed according to established guidelines.
• Responsible for inspecting merchandise for all legal labeling requirements (ie. CSA, Bilingual, fabric content, Country of origin etc.)
• Responsible for identifying discrepancies (i.e. merchandise not originally ordered) and partners with planning to assign appropriate descriptions and retail.
• Maintains effective communication, using various communication tools (i.e. phone, email, digital imaging) when partnering with the Merchandise Assistants, Buying and Planning departments, and DC Management to facilitate efficient processing and facility production flow
• Analyses and resolves complex issues pertaining to merchandise (i.e. not on purchase order, pre-tickets orders, samples, etc.) in Mainframe and SCAN. Monitors and ensures that merchandise is of accurate value to our customers in terms of fashion, quality, price and brand.
• Proactively addresses vendor compliance issues and opportunities. Ensures all vendor non-compliance issues are identified and captured in the SCAN compliance log.