Merchandising Operations Manager - Partner Fulfilled Programs at Evolucion Innovations Inc

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

125000.0

Posted On

28 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing Workflows, Process Mapping, SOP Maintenance, SLA Management, Vendor Onboarding, Operational Readiness, Data Integrity, Product Data Management, Taxonomy, Pricing Accuracy, Reporting, KPI Management, Dashboard Development, Process Efficiencies, Order Management, EDI Workflows

Industry

Retail

Description

Description evo Purpose: To make life better by building community and igniting the adventurous spirit that lives within us all. evo is leading multi-channel retail brand that stands at the intersection of community, commerce, action sports and the outdoor lifestyle. This is personified by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences. We define success differently than most. Balancing our goals of (1) building an iconic brand and business (2) creating an extraordinary place and path for our employees and (3) leveraging our success to give back, helping to empower underprivileged children is paramount to evos success. We have a passion for community, sports and lifestyle, and a collective hunger when it comes to building a great company together. The Job The Merchandising Operations Manager – Partner Fulfilled Programs owns the operational execution, governance, and scalability of evo’s partner-fulfilled commerce models. This role ensures that non-owned and partner-supplied assortments launch on time, transact cleanly, and meet evo’s customer experience and margin standards. Acting as the connective tissue between Merchandising, Operations, Digital, Technology, Finance, and external partners, this role builds repeatable processes around onboarding partners and assortments. The Perks 100% paid health dental and vision* Paid vacation time*, sick leave, 40 hours volunteer paid time off Paid parental leave for birthing & non birthing parents Retail quarterly bonus program, profit share program* and long-term compensation program 401k matching Employee discount and access to pro deals on most the products we sell NGEY (New Gear Every Year): a new ski or snowboard setup to use for the season* Bike finance program and bike stipend Time together outside, volunteer activities, community events, ride days and annual retreat Flexible work schedules, remote work for eligible roles, and dog friendly offices Career pathing, leadership development, network development, training and performance feedback Note: Availability of the benefits and perks may be subject to your location, tenure and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time. *Benefit not eligible for seasonal employees The Opportunity Program & Workflow Ownership Own end-to-end order processing workflows across Drop-Ship, Revenue Share, Consignment, FBA, and Click & Collect programs. Maintain process maps, SOPs, and SLAs for each program type. Serve as the accountable owner for business strategy execution health and readiness. Vendor Onboarding & Governance Partner with Merch, Digital, and Operations to sequence launches Lead onboarding workflow for program partners — ensuring accurate setup, testing completion, and ops adherence. Serve as the internal owner for vendor operational readiness and ongoing performance reviews. Data Integrity & Product Readiness Ensure partner-supplied product data (PDPs) meets evo’s merchandising and brand standards. Govern PDP completeness, taxonomy, pricing accuracy, and imagery Support PI as needed for scaling Reporting & KPI Management Develop and maintain dashboards that track alternate program performance, including: Sales $, GM$, GM%, On-Time Ship %, Cancel %, Exception %, and PDP count. Partner with BI and Data teams to automate reporting across NetSuite and SPS data sources. Produce internal monthly partner and channel scorecards for cross functional team share outs. Continuous Improvement Identify and implement process efficiencies in order management, vendor setup, and reporting. Partner with IT and Data teams to automate manual workflows and improve data quality. Requirements The Must Haves 5–7 years of experience in merchandising operations, e-commerce fulfillment, or omni-channel retail management. Strong understanding of EDI workflows, NetSuite or similar ERP systems, and order management logic. Proven ability to build and document scalable processes across multiple fulfillment models. Comfortable managing cross-functional programs involving Merch, Finance, Ops, Tech, and external vendors. Analytical mindset — able to translate operational data into actionable KPIs and process improvements. Strong communication and organizational skills; thrives in a fast-paced, cross-functional environment. Embodies, honors, and lives our core values: The Great 8 The Nice to Haves Prior experience managing Drop-Ship, Revenue Share, or Consignment models. Familiarity with SPS Commerce integrations. Experience with BI tools (Looker, Tableau, or equivalent). Knowledge of outdoor or specialty retail industry a plus. At evo, we are working to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve. We recognize and value the uniqueness of each individual's experiences and understand the power in the diversity of ideas and opinions. Guided by our values and mission to promote more inclusive outdoor spaces, we are working to develop a team that is equally representative of the community we hope to build. While there is more work to be done, we are in the process of evolving our toolset. We are committed to providing the space, support, and resources necessary for each individual to feel heard and valued. If you are interested in contributing your unique voice to our journey, we welcome you to apply! evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, the presence of any mental, physical, or sensory disability, genetic information, gender identity, political ideology, or any other basis prohibited by law. The base wage for this role ranges from $100,000.00/yr to $125,000.00/yr. Where you land in that range depends on your skills and experience, and we also factor in internal pay equity. While the full range is listed for this role, we rarely hire at the top of the range, leaving room for professional and financial growth in role. At evo, we continually evolve our pay process and total rewards offerings to ensure pay is fair and easy to understand. While every individual's needs are unique, we are proud to offer a benefits package that has been carefully curated to support both your personal life and professional aspirations.

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Responsibilities

This role owns the operational execution, governance, and scalability of evo’s partner-fulfilled commerce models, ensuring non-owned assortments launch correctly and meet experience and margin standards. The manager acts as a connective tissue, building repeatable processes for onboarding partners and managing end-to-end order processing workflows across various program types.