Merchant Partnership Specialist at Kudo

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Merchant Acquisition, Onboarding, Lead Generation, Pipeline Management, Sales Strategy, Cold Calling, Networking, Deal Closing, Market Trend Analysis, Communication, Relationship Building, Prioritization, English Proficiency, Bahasa Malaysia Proficiency

Industry

Software Development

Description

Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Job Description Get to Know the Team At Grab, we are driving the next phase of growth by expanding our network of F&B merchants and enhancing omnicommerce solutions. This team is the engine of our expansion, focusing on acquiring new partners for services such as Dine-Out Deals, Reservations and Loyalty. This commercial role plays a pivotal role in identifying opportunities and ensuring a seamless onboarding experience for new merchants entering the Grab ecosystem. Get to Know the Role As part of the GrabFood Commercial Malaysia team, you will identify and build relationships with F&B merchants to drive the adoption of Grab's innovative services. Reporting to the Sales Team Leader, you will work with potential partners to implement acquisition strategies that align with Grab's goals. Your role will involve sourcing high-value leads, managing sales pipelines, and onboarding merchants onto platforms such as Dine-Out Deals and Reservations. You will work in Petaling Jaya, onsite, and may require travel to outer cities. The Critical Tasks You Will Perform Merchant Acquisition & Onboarding Identify and secure partnerships with high-value F&B merchants to lead volume and growth for Grab's omnicommerce services. Reach out to key market players through cold calling and networking to close deals. Help with onboarding new merchants, ensuring a smooth transition into Grab's ecosystem and setting them up for success. Drive the use of services including Dine-Out Deals and Reservations. Lead Generation & Pipeline Management Independently source strategic F&B leads to maintain a healthy and sales pipeline. Update the daily sales pipeline systematically to ensure accurate forecasting and goal progression. Demonstrate experience maintaining an organized and up-to-date pipeline of opportunities in understanding processes and tracking work. Strategy Execution & Market Insights Implement acquisition strategies and initiatives effectively to meet team and organizational goals. Stay updated on market trends, industry developments, and competitor activities to provide actionable feedback and insights. Qualifications What Essential Skills You Will Need 2 years of relevant experience Bachelor's degree in any field. Proficiency in English and Bahasa Malaysia (proficiency in Mandarin is preferred). Visionary mindset with a passion for exceeding set targets and achieving success. Experience establishing communication and engagement with prospects, and convincing sales pitches. Proven ability to prioritize a high-volume pipeline and meet the schedule without sacrificing quality. Collaborative mindset, thriving in a dynamic, high-growth setting while engaging with people naturally. This role is ideal for individuals who are driven, passionate about the F&B industry, and eager to drive impactful partnerships. You will work in a constant evolving environment, collaborate with a passionate team, and help shape the future of Grab's offline services for F&B. Additional Information Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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Responsibilities

The specialist will identify and secure partnerships with high-value F&B merchants to drive volume and growth for Grab's omnicommerce services, including Dine-Out Deals and Reservations. This involves sourcing strategic leads, managing the sales pipeline, and ensuring a smooth onboarding experience for new partners.