Merchant Region Executive (Practice & Specialty) at Bank of America

Melville, Saskatchewan, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

222900.0

Posted On

21 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Merchant Pricing, Software, Gateways, Security, Healthcare, Retail, Restaurant, Business-to-Business, ISVs, Relationship Management, Communication Skills, Data Analysis, Strategic Planning, Coaching, Team Development

Industry

Banking

Description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Bank of America Practice/Enterprise Team is responsible for providing payment processing solutions to high opportunity small businesses in the healthcare industry and enterprise business banking. The Merchant Region Executive (MRE) leads a team of Merchant Specialists. MREs primary role is to drive responsible growth through the execution of merchant acquisition and deepening strategies to deliver payment processing solutions to small business clients that meet their business priorities. They partner with leadership across the Consumer and Small Business organization to deliver the company by developing and executing integrated region-wide customer-driven strategies that drive exceptional client care, deeper client relationships, and operational excellence. They will work closely with cross functional and internal resources to deliver the voice of the client to the development of broader solution, marketing and sales strategies. MREs develop a team of high performing Merchant Specialists, hiring the right talent and ensuring they have the resources, skills, training and support to meet business objectives. They create and maintain an environment of accountability and continuous improvement. MREs lead with knowledge of the industry, client needs and Bank of America merchant solutions to provide coaching, vision and leadership to their teams. Key Responsibilities: Lead a team of Merchant Specialists (~15 - 20 FTE) Expertise required in merchant pricing, software, gateways, and security, as well as expert industry knowledge in Healthcare, Retail, Restaurant, Business-to-Business, and ISVs Minimum 2 weeks of travel each month (approximately 10 Business Days per month) Drive accountability with leaders to ensure balanced performance is achieved, including assigned sales and revenue goals, operational excellence, risk management, and client experience standards Ensure partnership and growth strategies are implemented across the region to build relationships and cultivate new business and strategic alliances across Business Banking in order to promote Bank of America’s suite of merchant solutions Act as a champion for clients by connecting expertise across the company to help them achieve their goals Recruit, develop and cultivate a diverse group of leaders and consultants within the region Leadership Competencies: Organizationally savvy, proven leadership in coordination efforts across multi-business unit stakeholders Strong relationship management and ability to navigate the complexities of gaining buy-in, building consensus, and resolving conflicts in a large, distributed organization Strong communication skills at the executive level, able to simplify and concisely communicate complex information Strong data & business-centric mindset with ability to utilize sound judgment and tailor approach to drive optimal outcomes A leader who is viewed by others as having a high degree of integrity and forethought in his/her approach to making decisions; acts in a transparent and consistent manner while always taking into account what is best for the organization. Required Skills: 3-5+ years of direct leadership experience or comparable at a region or division level managing managers in the merchant business or related banking or payments field The ability to translate strategy into tactics for the organization to implement, navigate a highly matrixed organization, and create realistic goals and implementation plans that are achievable and successful Comfortable with ambiguity and uncertainty; can adapt nimbly and lead others through complex situations Proven ability to manage complex large-scale initiatives, driving timely decisions Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - IL - Rolling Meadows - 1600 Golf Rd (IL3511), US - NY - Melville - 300 BROADHOLLOW RD - BANK OF AMERICA (NY5529), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range $174,600.00 - $222,900.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice

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Responsibilities

The Merchant Region Executive leads a team of Merchant Specialists to drive responsible growth through merchant acquisition and deepening strategies. They partner with leadership to develop integrated region-wide customer-driven strategies that enhance client care and operational excellence.