This role is responsible for merchant servicing, payment operations, project coordination and documentation to ensure the seamless execution of daily business activities.

REQUIREMENTS

• Strong ability to multitask and prioritise effectively in fast-paced, deadline-driven environment.
• Proactive and self-motivated, with a demonstrated ability to take initiative and resolve issues independently.
• High level of attention to detail and a strong commitment to accuracy and quality.
• Flexible and adaptable to changing priorities and new challenges.
• Service-oriented mindset with excellent interpersonal and customer-facing skills.
• Able to work independently while also collaborating effectively across cross-functional teams.
• Excellent communication skills, both written and verbal, with strong analytical and problem-solving capabilities.
• Proficient in Microsoft Office software, such as Excel, Words, PowerPoint and Outlook.
• Familiarity with payment platforms, APIs, or system integration is an advantage.

GENERAL RESPONSIBILITIES

• Keep abreast of industry trends, regulatory changes, and emerging payment technologies.
• Undertake other administrative and operational duties as required to support business functions.