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Merchant Relationship Manager / Executive – Merchant Acquiring at Auxo Talent
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

24 Jan, 27

Salary

115000.0

Posted On

26 Oct, 26

Experience

12 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services;Financial Services & Insurance

Description
  • Key ResponsibilitiesMerchant Acquisition & Business DevelopmentIdentify, approach, and onboard new merchants across various industries.
  • Develop new business opportunities and expand merchant acceptance across the market.
  • Conduct sales presentations, negotiate commercial terms, and close merchant agreements.
  • Build a strong pipeline of potential merchant partners, including strategic accounts, retail, online, and B2B businesses.
  • Relationship Management & Portfolio GrowthBuild and maintain strong relationships with existing and new merchant partners.
  • Manage merchant portfolios to improve satisfaction, retention, and business performance.
  • Conduct regular merchant visits and business reviews to identify growth opportunities.
  • Develop strategies to increase card usage, transaction volumes, and merchant profitability.
  • Sales Performance & Business GrowthAchieve assigned sales targets, merchant signings, and business growth objectives.
  • Monitor merchant performance and identify opportunities to increase transaction activity.
  • Reactivate inactive merchants and support retention of existing accounts.
  • Analyze market trends, competitor activities, and merchant performance.
  • Merchant Support & ComplianceSupport merchants with onboarding, card acceptance procedures, and payment-related inquiries.
  • Coordinate with internal teams to resolve merchant concerns and operational issues.
  • Educate merchants on fraud prevention, chargebacks, and payment acceptance best practices.
  • Ensure compliance with merchant onboarding, KYC, and internal risk requirements.

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Responsibilities