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Merchant Service & Delivery at OCBC

, , -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Standards, Operational Procedures, Administration, Collaboration, Reporting, Merchant Acquiring

Industry

Description

Merumuskan dan mengimplementasikan standar kualitas layanan tiap prosedur operasional layanan Merchant acquiring Mereview secara berkala untuk setiap prosedur yang berjalan, sebagai landasan untuk peningkatan kualitas layanan operasional layanan Merchant acquiring Memastikan kelengkapan setiap administrasi tiap layanan Merchant acquiring baik untuk kebutuhan internal ataupun eksternal Berkolaborasi dengan tim terkait untuk penyelesaian isu production tiap layanan Merchant acquiring Berkolaborasi dengan tim terkait untuk konfigurasi/onboarding klien/partner untuk setiap layanan Merchant acquiring Berkontribusi dalam mempersiapkan laporan yang dibutuhkan terkait regulator untuk tiap layanan Merchant acquiring

Responsibilities

The role involves formulating and implementing quality service standards for merchant acquiring operational procedures. It also includes regular reviews of procedures to enhance service quality and ensuring administrative completeness for internal and external needs.