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Merchant Support Officer at Cermati.com

Central Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

0.0

Posted On

07 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Document Management, Financial Reconciliation, Payment Processing, Administrative Support, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Communication Skills, Attention to Detail

Industry

Financial Services

Description

Job Description Manage documents such as PKS, NDA, Addendum, Novation, and Commitment Letters starting from the circulation process to Finance and Legal until they are completely signed by the Director. Archive documents with Legal, as well as send documents that have been signed by both parties to each respective merchant. Perform monthly reconciliations of transactions from merchants within the scope of Business Development (BD) and Key Account (KA). Submit payment requests to the Finance team for invoices received from merchants based on the reconciliations performed, including Placement, Promotion, and Sponsorship invoices, and monitor tracking until payment is completed. Monitor registration forms for existing/new merchants registered by the BD/KA team to ensure they comply with applicable SOPs. Carry out administrative duties and coordination, including following up with Finance regarding payment status, tracking the progress of documents submitted to Legal, and providing support to merchants and internal teams in fulfilling additional document requirements. Qualifications At least a Diploma Degree in Economic or Accounting. Min. 1 years working experience as admin support. Familiar with Microsoft Office (Word, Excel, Power point) Detail oriented Good communication skills

Responsibilities

Manage the circulation, signing, and archiving of legal documents such as NDAs and commitment letters. Perform monthly transaction reconciliations and coordinate payment requests for merchant invoices with the Finance team.