Unique demands. Unique services. Unique roles
Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.
Sodexo is looking for a proactive and dedicated individual to join our team as a Mess Manager at Larkhill Garrison. This is a fantastic opportunity for someone with excellent leadership and organisational skills to take charge of the day-to-day operations of a Mess, ensuring a high standard of service for all members and residents.

What you’ll do:

• Supervise and manage the daily activities of the Mess, ensuring the smooth running of all services to benefit members and residents.
• Collaborate with the catering team to promote and manage functions, including planning, menu creation, and costing.
• Ensure that service standards outlined in the Schedule of Requirements (SOR) and quantity tables are consistently met and maintained.
• Build and maintain strong relationships with the PMC/RSM and mess committee, while promoting Sodexo’s values and services.
• Plan, organise, and oversee the delivery of all services within the Mess operational area, ensuring effective and efficient operations.
• Monitor and develop service standards as specified in the service level agreement, KPIs, and contractual terms and conditions for the assigned operational business area.
• Contribute to the growth of services, meeting client and commercial expectations, while maintaining strict budgetary control in line with both client and Sodexo objectives.
• Embrace and implement the principles of Collaborative Business Relationships (BS11000), aligned with Sodexo’s vision and values.
• Manage and develop the performance of a team of direct reports, ensuring a high level of engagement and productivity.
• All practices are in line with Sodexo policies and procedures and those set out within Health and Safety and Food safety guidelines/legislation

What you bring:

• Knowledge of working in a management role within the soft FM service industry
• Leadership skills and knowledge
• People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures.
• Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication
• Management knowledge of health & safety and food safety
• Ability to make independent decisions
• Able to work on own initiative within a team environment
• Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
• Able to demonstrate attention to detail and adherence to standards
• Analyse problems analytically, develop opportunities and implement innovative solutions

Desirable:

• Experience of working within military environment
• Previous experience in effectively managing in a similar role
• Health and Safety qualification equivalent to IOSH managing safely
• Soft FM specific technical skills including contract catering, hospitality, retail and cleaning knowledge and skills
• Proven experience of managing client relationships within a contract environment
• Proven track record of leading, managing and developing a team

What you’ll do:

• Supervise and manage the daily activities of the Mess, ensuring the smooth running of all services to benefit members and residents.
• Collaborate with the catering team to promote and manage functions, including planning, menu creation, and costing.
• Ensure that service standards outlined in the Schedule of Requirements (SOR) and quantity tables are consistently met and maintained.
• Build and maintain strong relationships with the PMC/RSM and mess committee, while promoting Sodexo’s values and services.
• Plan, organise, and oversee the delivery of all services within the Mess operational area, ensuring effective and efficient operations.
• Monitor and develop service standards as specified in the service level agreement, KPIs, and contractual terms and conditions for the assigned operational business area.
• Contribute to the growth of services, meeting client and commercial expectations, while maintaining strict budgetary control in line with both client and Sodexo objectives.
• Embrace and implement the principles of Collaborative Business Relationships (BS11000), aligned with Sodexo’s vision and values.
• Manage and develop the performance of a team of direct reports, ensuring a high level of engagement and productivity.
• All practices are in line with Sodexo policies and procedures and those set out within Health and Safety and Food safety guidelines/legislatio

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplie