Messaging, Cloud, and Data Security I Analyst III at Vertiv

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Automation, M365, IAM, Power Automate, PowerShell, Problem Solving, Configuration Management, Cloud Services, User Provisioning, Workflow Improvement, Incident Management, Request Management, Security Configuration, Process Refinement, Knowledge Base Creation

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Key Responsibilities: This role provides high-level technical support, automation capability and M365/IAM expertise to support Vertiv clients. A key part of the role involves handling both Incident and Request ticket, deep understanding with the workflow processes of Operations and identifying workflow that are ready for developing automations, integrations and data driven insights using Microsoft Power Automate and PowerShell. Nice to Have - Experience with scripting languages such as PowerShell. This backfill post will also contribute to improving internal process refinement, knowledge base article creation and will take participation with the quarterly KT sessions with GSD. This role also requires strong technical capability, excellent problem solving skills, and a proactive solution-oriented approach aligned with Vertiv IT management service standards. Backfill post to commence asap. Troubleshoot and resolve both Incident and Request ticket related to M365 application and services, security configuration, cloud services and performing scheduled quarantine reviews. All BAU's solutions must adhere within the SLA commitment. Manage configuration, maintenance and administration of Microsoft 365 tenants. Assist with onboarding /offboarding processes, licenses allocation and user provisioning Propose improvements by leveraging current workflow processes Identify inefficiencies in internal workflows and propose automation on tooling Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Responsibilities

The role involves providing high-level technical support and automation capabilities for Vertiv clients, focusing on M365 and IAM expertise. Responsibilities include troubleshooting incidents and requests, managing Microsoft 365 tenants, and proposing workflow improvements.