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Messaging Services Advisor - MS Teams at NTT DATA

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Server Principles, Networking Principles, System Escalation, Infrastructure Engineering, Technical Documentation, Root Cause Analysis, Change Management, Software Installation, Hardware Maintenance, Communication Hardware, On Call Support, Training, Compatibility Testing, Business Requirements Gathering, Corrective Measures, Platform Standards

Industry

IT Services and IT Consulting

Description

Knowledge of Server and Networking principles pertaining to enterprise environment Evaluates, engineers, tests, recommends, and implements secure infrastructures. Acts as a resource for system escalation issues. Documents platform standards and processes for ongoing operations. Gathers business requirements for system design and validates recommended solution for Change Management. Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software. Performs root cause analysis on failed components and implements corrective measures. Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions. Responsible for following company specific systems engineering standards. RCA for high severity issue, CRQ Deployments during weekends and holidays. On Call Support: shift for all required work and done during weekends. Provide Technical Documentation and training to L1 team members."

Responsibilities

The Messaging Services Advisor evaluates, engineers, tests, recommends, and implements secure infrastructures while acting as a resource for system escalation issues. They are responsible for documenting platform standards, performing root cause analysis, and providing ongoing information regarding enhancements and solutions.