Messaging Services Senior Analyst at NTT DATA

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Google Workspace Administration, Mail Management, Drive Management, Calendar Management, Group Configuration, Security Access Controls, Mail Routing, Gmail Configuration, Spam Controls Management, Gmail Archives Management, Troubleshooting, Google Vault, Retention Rules, End User Support, Cross-Functional Collaboration, Usage Monitoring

Industry

IT Services and IT Consulting

Description

Managing google workspace infrastructure-(Mail, Drive, Chats, Apps, Groups, Calendar, and Contacts.) Managing the lifecycle of shared drives based on user requests and organizational policies. Implementing shared drive membership permissions based on organizational policies. Managing and troubleshooting calendar and calendar resources Monitoring usage reports and recommending changes. Configuring and managing Groups for business Configuring memberships and advanced settings Implementing Google group security access controls to restrict members. Configuring basic mail routing scenarios for split delivery Configuring end-user access to Gmail by using Google Workspace Sync for Microsoft Outlook (GWSMO) or email client (for example, POP, IMAP, Thunderbird, Outlook) Configuring administrator access for mail forwarding by using advanced Gmail settings (for example, compliance rules, default routing, APIs) Managing and understanding all available spam controls (for example, allowlist, denylist, inbound gateway, and IP allowlist) Managing Gmail archives Troubleshooting and collecting logs and reports needed to engage with the support team. Troubleshooting access to Google Workspace services (for example, Gmail and Drive) Using Google Vault to support legal initiatives. Configuring retention rules based legal security policies (for example, setting retention rules, placing legal holds, exporting data for additional processing and review, auditing reports, and searching a domain's data by user account, OU, date, or keyword) End User support for all Google Workspace Services - Gmail, Drive, Calendar, Chat, Groups Collaborate with cross-functional teams to integrate Google Workspace platforms with other systems and applications. Monitor and analyse Google Workspace usage and performance to identify areas for improvement and optimization. Stay up-to-date with the latest Google Workspace technologies/apps and trends and make recommendations for improvements and enhancements. Knowledge of Server and Networking principles pertaining to enterprise environment Evaluates, engineers, tests, recommends, and implements secure infrastructures Acts as a resource for system escalation issues. Documents platform standards and processes for ongoing operations Coordinate closely with vendors, handling escalations and prioritization. § bachelor's degree in computer science, Information Technology, or related field. § 3+ years of experience Google Workspace administration. § § Strong understanding of Google Workspace security and compliance requirements. § Ability to work independently and as part of a team.

Responsibilities

The Messaging Services Senior Analyst is responsible for managing the Google Workspace infrastructure, including Mail, Drive, Calendar, and Groups. This role involves troubleshooting issues, configuring settings, and collaborating with teams to optimize Google Workspace usage.