Meter Reader at South West Water Limited

St. Austell, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

25274.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Time Management, Route Optimization, Meter Reading, Communication, Health And Safety, Basic Computer Skills, Lone Working

Industry

Utilities

Description

At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater. Are you looking for a new role that gets you out and about? South West Water is looking for a Meter Reader to be part of our dedicated team based in St Austell. You will join us on a full-time, permanent basis, on a salary of £25,274 per annum plus a range of excellent company benefits and support. About the role: As a Meter Reader for South West Water you'll be out reading customer water meters across our service area to help ensure we deliver accurate customer billing. \n What you’ll be doing: Accurately record and report water meter readings across our service area Deliver great customer service for both Household and Non-Household customers Optimise your time, routes, and mileage - local knowledge area of the area helps! Complete scheduled and unscheduled meter readings to meet your targets Report faulty meters for repair, meters not set up on the system, and suspected meter fraud cases for investigation Communicate well with all customers and colleagues Make sure company van and equipment are all up together and in good working order Always prioritise Health and Safety and follow our Home Safe guidance & procedures What we are looking for: A full UK driving licence Confident and experienced with interacting with customers face to face Ability to deliver targets and goals Comfortable with lone working - in all weather conditions Basic computer skills for accurately reporting meter readings What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! \n Closing Date: 2nd November 2025 If you are looking for a new challenge, please click apply now to be considered as our Meter Reader - we look forward to receiving your application. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

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Responsibilities

As a Meter Reader, you will be responsible for accurately recording and reporting water meter readings across the service area. You will also deliver great customer service and report any issues with meters.