WHAT YOU’LL BE ABLE TO OFFER

• Strong knowledge of metering protocols (e.g., Pulse, M-Bus, Modbus, LoRaWAN)
• Solid networking fundamentals (TCP/IP, DHCP, VPNs, VLANs, firewalls)
• Experience with IoT gateways, telemetry, and remote communications
• Ability to diagnose and resolve technical issues confidently, both remotely and on-site
• Strong attention to detail skills
• Strong analytical skills
• Exceptional communication and interpersonal skills with the ability to build strong relationships both digitally and in person
• High IT literacy skills
• Purpose driven mindset
• An open and approachable manner, backed up by high moral and ethical standards
• Passion for social or environmental issues
• Proactive attitude that brings drive, energy and passion to the role
• The ability to work in a fast-paced environment and be a strong team player
• Strong resilience and positivity particularly in challenging situations
• Accountability to yourself and others
• Eligibility to work in the UK
• Full UK drivers licence
  We understand that candidates have varying experiences, and it is unlikely that all aspects of the role description will be an exact match. Please don’t be deterred if that is the case – we’d love to hear from you if you are passionate about our vision and have relevant experience.

What you’ll actually do

• Configure, commission, and support smart metering systems, gateways, and data loggers.
• Troubleshoot and manage communications protocols and remote connections.
• Lead the metering technical support desk, managing tickets and ensuring timely resolution.
• Visit client sites for commissioning, validation, troubleshooting, and support.
• Maintain accurate documentation, network maps, and device logs.
• Collaborate with internal teams to resolve cross-functional issues and support wider projects.
• Uphold the highest health & safety standards on-site.
• Contribute to continuous improvement, innovation, and knowledge sharing within the team.

As well as our values led and inclusive culture, we also have a great benefits package:

• Competitive starting salary
• 25 days annual leave increasing to 28 days with length of service (+ bank holidays)
• Option to buy / sell up to 3 days holiday each year
• Contributory pension scheme (5% Matched)
• Life insurance
• Private medical insurance
• Enhanced family leave policies
• Award-winning employee assistance helpline and online GP service
• Cycle to work and EV car scheme
• Annual railcard
• Annual flu jab and eye test
• A professional development and sustainability allowance
• 2 x sustainable holiday travel days
• 1 day off paid each year to volunteer for a charity of your choice
• Up to one professional membership fee paid for by the Company each year
• Reward for introductions scheme

ABOUT US

We are Optimised, a team of over 170 people driven by passion to create a positive impact and make a real difference in the world!
With offices across the UK in Ashby, Blackpool, Bristol, Redhill and Sittingbourne, and our team of engineers working nationwide, we pride ourselves on delivering impactful solutions to optimise the world’s transition to net zero and beyond.
We recognise that the climate emergency is the greatest challenge of our generation, and we’re driven both personally and professionally to be a force for positive change.
We deliver a range of integrated energy and sustainability solutions spanning Carbon Impact, Utility Management and Building Optimisation that help our clients achieve their decarbonisation goals whilst delivering significant returns on investment.
As a certified B Corp, we place purpose before profit, upholding the highest standards of social and environmental performance, diversity, inclusion, and accountability in everything we do.
At Optimised, we know that our people are our greatest asset. That’s why we offer a flexible, fun, and supportive environment where everyone has the opportunity to perform to their best. We’re always looking for individuals who share our values and are passionate about making a positive impact.
As we continue to grow, we need more dedicated people to join our mission. If you’re driven by purpose and ready to contribute to a better future, we’d love to hear from you!

RECRUITMENT AGENCIES

At Optimised we have selected agencies who we work with and will not consider CVs or speculative proposals from any agencies outside of this and therefore we kindly request you not to contact us.
Any CVs received from any agency which is not nominated to work for this specific position, and which are not received via our internal ATS will be considered as unsolicited and the property of the Optimised, with no obligation to pay agency fees.
We are committed to creating an inclusive and flexible working environment, that promotes diversity. We encourage you to apply even if you may not have all the experience listed in the advert or seeking an alternative working pattern. We recognise that talent comes in various forms, and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone
If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed. In your application, please feel free to note which pronouns you use

ABOUT THE ROLE

As a Metering Systems Engineer, you’ll play a central role in ensuring our smart metering infrastructure runs seamlessly. From configuring and commissioning metering systems to integrating data with cloud platforms, you’ll be at the heart of delivering reliable, high-quality solutions to our clients. While primarily based in the office, you’ll also be out on-site for system commissioning, troubleshooting, and client engagement — making this a varied and hands-on role. You’ll also take ownership of the metering technical support desk, coordinating ticket workflows and working closely with teams across the business to deliver exceptional service.

What you’ll actually do

• Configure, commission, and support smart metering systems, gateways, and data loggers.
• Troubleshoot and manage communications protocols and remote connections.
• Lead the metering technical support desk, managing tickets and ensuring timely resolution.
• Visit client sites for commissioning, validation, troubleshooting, and support.
• Maintain accurate documentation, network maps, and device logs.
• Collaborate with internal teams to resolve cross-functional issues and support wider projects.
• Uphold the highest health & safety standards on-site.
• Contribute to continuous improvement, innovation, and knowledge sharing within the team