MFT L3 Engineer at NTT DATA

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

MFT Systems, Root Cause Analysis, Performance Tuning, Automation, Security Compliance, Scripting, Networking Principles, Problem Solving, Communication, ITIL Processes, Windows Administration, Unix Administration, Linux Administration, Encryption Technologies, File Transfer Protocols, Disaster Recovery Planning

Industry

IT Services and IT Consulting

Description

Resolve advanced issues: Serve as the final escalation point for complex technical problems involving MFT systems and related infrastructure. Conduct root cause analysis (RCA): Perform in-depth analysis to identify the fundamental cause of recurring incidents and implement long-term solutions to prevent future occurrences. Develop and implement solutions: Collaborate with engineering and development teams to address system bugs, define requirements for new features, and drive product improvements. Manage platform infrastructure: Lead the installation, configuration, and upgrade of MFT environments. Responsibilities include managing servers (Windows, Unix, or Linux), automation, and overall infrastructure readiness. Ensure security and compliance: Administer security components such as PGP encryption, SSL/TLS certificates, and key management. Implement measures to comply with regulatory standards like PCI-DSS and HIPAA. Optimize performance: Monitor the MFT platform's performance, conduct capacity planning, and implement performance tuning to ensure high availability and efficient file transfers. Automate processes: Develop scripts (using Python, Shell, or PowerShell) and automation tools to streamline operational tasks and enhance system reliability. Maintain and document knowledge: Create and maintain detailed technical documentation, including troubleshooting steps, runbooks, and best practices, to build the team's knowledge base. Mentor junior staff: Provide guidance, technical training, and mentorship to Level 1 and Level 2 support engineers. Participate in DR planning: Develop, document, and execute disaster recovery plans to ensure business continuity. Provide on-call support: Participate in a 24/7 on-call rotation for critical incidents and provide emergency support when needed. Technical expertise: Extensive, hands-on experience with specific MFT tools like IBM Sterling File Gateway, GoAnywhere MFT, Axway MFT, Globalscape, or Connect:Direct. Protocol knowledge: Deep understanding of file transfer protocols, including SFTP, FTPS, HTTPS, AS2, and other transmission methodologies. Security skills: Expertise in encryption technologies (PGP, SSL/TLS), key management, and security best practices for data transmission. Operating systems: Hands-on experience with the administration of Windows, Unix, and/or Linux operating systems. Scripting languages: Proficiency in scripting for automation, using languages such as Python, Shell, or PowerShell. Networking concepts: Strong knowledge of networking principles, including firewalls, load balancers, and DMZs. Problem-solving: Excellent analytical and problem-solving skills with the ability to perform complex troubleshooting. Communication: Strong communication skills to collaborate with cross-functional teams, external partners, and senior leadership. ITIL proficiency: A solid understanding of ITIL processes, particularly Incident, Change, and Problem Management.

Responsibilities

The MFT L3 Engineer will resolve advanced technical issues and serve as the final escalation point for complex problems. They will also conduct root cause analysis and collaborate with teams to develop and implement solutions.