WHO WE ARE:

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.
We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We’re #2.
Here at Ref, we put people first. We know that you can’t innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.

• Analytics Ownership: Leverage data and analytics to generate actionable insights that support key operational and strategic functions across the business. This might include:
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• Analytics projects to deep dive into identified issues or potential opportunities

• Designing & measuring A/B tests for marketing activations, promotional offers, and personalization efforts
• Acting as a subject matter expert in Ref’s customer, marketing, transactional, & product data to help other teams design & execute effective dashboards / reporting or ad hoc analyses that support their strategic priorities
• Customer Insights: Lead ad-hoc customer research projects, including our annual customer survey, to better understand who our customers are, their primary needs & pain points, Ref’s competitive positive, & key market/industry trends. Manage our “Voice of Customer” program to connect business partners with relevant feedback from customers to shape decisions and shape the strategic direction of the program.
• Cross-Functional Collaboration & Analytics Enablement: Work with stakeholders across the business to understand gaps in information or capabilities that are holding them back, define the right problem statement or key questions, and deliver insights or tools that will be readily adopted to drive action.
• Executive Support: Help develop and prepare executive-ready presentations to summarize customer or business trends & opportunities, insights from research & analytics, and recommendations.
• Continuous Improvement: Stay up to date on industry best practices and trends to bring fresh ideas to the team.