Mgr Customer Service at Health Care Service Corporation
Abilene, Texas, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

90900.0

Posted On

07 Sep, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Lotus Notes, Excel, Communication Skills, Powerpoint

Industry

Information Technology/IT

Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
This Position Is Responsible For Managing One Or More Areas In Subscriber Services. PLAN OPERATIONS JOB PURPOSE: This position is responsible for managing one or more operational areas in Plan. This role is responsible for managing production teams that enter data, determine eligibility, and interact with state regulator systems related to provider independent disputes. This role is responsible for ensuring the end-to-end operations are compliant with the state laws and regulations including timelines and accuracy. Additionally, establishing processes, improving processes, and providing reports to senior leaders and specific clients will be key for this role.

JOB REQUIREMENTS:

  • Bachelor Degree OR 4 years of business experience.
  • 4 years of leadership or supervisory experience.
  • Clear and concise verbal and written communication skills.
  • Analytical and organizational skills.
  • PC proficiency to include Word, Excel, PowerPoint and Lotus Notes.

PREFERRED JOB REQUIREMENTS:

  • Call Center experience
  • Production management control experience, and knowledge of automated and manual systems.
  • Budget experience.
  • Knowledge of the health care industry.
  • Knowledge of contract benefits, claim processing, and inquiry procedures, system logic or the processing system.
  • Knowledge of federal and state regulations.

JOB REQUIREMENTS:

  • Call Center Experience
  • Bachelor’s degree OR 4 years of business experience.
  • 4 years of leadership or supervisory experience.
  • Clear and concise verbal and written communication skills.
  • Analytical and organizational skills.
  • PC proficiency to include Word, Excel, PowerPoint, and Lotus Notes.

PREFERRED JOB REQUIREMENTS:

Call-Center Experience

  • Production management control experience, and knowledge of automated and manual systems.
  • Budget experience.
  • Knowledge of the health care industry.
  • Knowledge of contract benefits, claim processing, and inquiry procedures, system logic or the processing system.
  • Knowledge of federal and state regulations.

Compensation: $90,900.00 - $164,200.00
Exact compensation may vary based on skills, experience, and location

Responsibilities

Please refer the Job description for details

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