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Mgr Laboratory-Lab Clinical-FT-Varies at Huntsville Hospital Health System

Huntsville, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Laboratory Operations, Quality Assurance, Quality Control, Billing Management, Regulatory Compliance, Budgetary Control, Client Relationship Management, Staff Management, Specimen Integrity, Process Improvement, Phlebotomy Coordination, Customer Service

Industry

Hospitals and Health Care

Description

Overview Serves as a technical resource for Lab Outreach clients in marketing, new client implementation, and continuing client support. Develops, monitors, and maintains all Lab Outreach service directories, databases, and interfaces. Maintains appropriate levels of staffing and compliance with regulatory guidelines. Manages and coordinates phlebotomists, couriers, and specimen accessioning assistants for Lab Outreach Services. Manages Lab Outreach billing process. Assesses and responds to client service needs by identifying areas in need of improvement and implementing process change to optimize quality and customer service. Coordinates with laboratory leadership to optimize lab operations and enhance outreach growth and client satisfaction. Develops, measures, and monitors lab outreach patient and client satisfaction. Qualifications Education: Bachelor's degree with detailed knowledge of laboratory operations, quality assurance and control; specimen integrity; knowledge of billing, compliance, and budgetary control. License: National certification as a Medical Laboratory Technician (MLT), Specialist or Medical Technologist (MT) with the American Society of Clinical Pathology (ASCP) or Clinical Laboratory Scientist (HEW). MT preferred. Experience: Three to five years’ experience in a laboratory setting with management or lab outreach experience preferred.

Responsibilities

Serves as a technical resource for Lab Outreach clients, managing implementation, support, and service directories. Oversees staffing for phlebotomists and couriers while optimizing lab operations and billing processes to enhance client satisfaction.