Mgr, Language Access Srvcs at Emory Healthcare

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Language Access, Medical Interpretation, Translation Services, Customer Service, Leadership, Human Resources, Time Management, Quality Assurance, Policy Development, Statistical Analysis, Vendor Negotiation, Educational Program Development, Performance Evaluation, Compliance Management, Administrative Coordination, Problem Resolution

Industry

Hospitals and Health Care

Description

Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Work Location: Atlanta, GA Description OVERVIEW: Manages the Emory Medical Interpretation and Translation services department operations. Participates in the process of interviewing, selecting, and terminating staff. Has responsibility for conducting performance evaluation of staff. Manages employee records in compliance with regulations. Develops, implements and updates departmental procedures and policies Ensures that Department procedures are in place and makes sure employees follow established procedures. Provides guidance to administrative units regarding policies and procedures. Strong customer service focusing on providing auxiliary aids for the purpose of effective communication between Limited English proficient, deaf or hard of hearing patients their family or companions and Emory Healthcare staff and providers. Collaborates with legal counsel, human resources, and payroll to coordinate or handle requisite administrative responsibilities or deadlines. Researches and resolves any discrepancies; oversees quality assurance activities. Develops, analyzes, and reports departmental/operational statistics. Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies. Executes Business associate agreements with vendors , negotiates prices with vendors; resolves problems with delayed invoices and with any situation that may arise with accounts payable. Schedules and coordinates meetings to develop recommendations and action plans. Schedules in services to provide departmental information about services provided. Develops educational programs for system on the need for and regulations around interpretive services. Performs other duties as required. MINIMUM QUALIFICATIONS: Bachelor's Degree preferred. Must be fluent in English and Spanish (able to speak, read, and write in both languages with emphasis and expertise in medical terminology). Medical interpretation and translation certifications from Bridging the Gap or similar institution preferred. Three years of proven medical interpretation experience. Must have at least one year of management or supervisory experience. Must have demonstrated skills in leadership, human resources, and time management. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Responsibilities

Manages the operations of the Emory Medical Interpretation and Translation services department. Develops and implements departmental procedures and policies while ensuring compliance and quality assurance.