Mgr, Network Support Engineer, GIPS at United Overseas Bank Limited Co

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

VMware NSX, Layer 2 Networking, Layer 3 Networking, Service Recovery, Troubleshooting, ITIL, BGP, OSPF, VLANs, TCP/IP, Firewall Technologies, F5, AVI, NSX-T, NSX-V, Root Cause Analysis

Industry

Banking

Description

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description The Network Support Engineer provides service recovery and support for enterprise network environments with a key focus on VMware NSX and Layer 2/3 networking. The role ensures rapid restoration of services, stability of network platforms, and adherence to ITIL‑based operational processes. Responsibilities include initial triage, troubleshooting, execution of recovery actions, and escalation to L3/network engineering teams when needed. Candidates must be willing to participate in a 24×7 on‑call rotation. The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations. Provide L1/L2 production support for network infrastructure with high availability and uptime mandates. Support, maintain, and troubleshoot VMware NSX (NSXT / NSXV) environments. Manage logical switching, routing, DFW, Edge services, NAT, and load balancing in NSX. Configure and troubleshoot LAN/WAN networks including VLANs, TCP/IP, ARP, DNS, DHCP. Work with routing protocols: BGP, OSPF, static routing. Support and troubleshoot firewall technologies (physical and virtual). Work with load balancers such as F5, AVI (NSX ALB), or equivalent. Support network performance tuning, capacity planning, and monitoring. Handle incidents, problems, and change management following ITIL practices. Perform root cause analysis (RCA) and implement preventive measures. Support 24x7 operations as part of an On-Call or shift-based support model. Coordinate with application, system, security, and operations teams during incidents and outages. Ensure network security compliance and enforce best practices. Assist with security audits, vulnerability remediation, and policy enforcement. Job Requirements: Degree in Information Technology, Computer Science, or equivalent. At least 3 years of experience in Network support. At least 2 years of experience in VMWare NSX support. Understanding of core networking: TCP/IP, VLANs, L2/L3 routing OSPF/BGP (basic operations), ACLs DNS/DHCP fundamentals Hands-on experience with VMware NSX (T or V) at L1/L2 operational level. • Exposure to firewalls, load balancers (F5/AVI), and network troubleshooting tools (Wireshark, traceroute, tcpdump). Familiarity with ITSM platforms (Remedy). Preferred Certifications (Optional): ITIL Foundation (preferred for Incident & Problem Management) Certifications such as CCNA, CCNP (associate level), VCP-NV. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Network Support Engineer is responsible for providing service recovery and support for enterprise network environments, focusing on VMware NSX and Layer 2/3 networking to ensure rapid service restoration and platform stability. This includes initial triage, troubleshooting, executing recovery actions, and participating in a 24x7 on-call rotation.