Mgr-Recreation at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Maxwell, , Barbados -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Operations Management, Guest Service, Employee Scheduling, Maintenance Oversight, Vendor Management, Inventory Management, Program Coordination, Team Leadership, Financial Performance, Quality Monitoring, Event Planning, Coaching, Mentoring, Performance Appraisal

Industry

Hospitality

Description

JOB SUMMARY Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR • 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Recreation Operations • Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Monitors quality, standards and meets the expectations of the customers on a daily basis. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Schedules events, programs, and activities, as well as the work of others. • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Supports the management of outside vendors including water sports and scuba. • Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. • Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.). • Manages group activities including sand painting, bon fires, and team building events. • Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units. Providing and Ensuring Exceptional Customer Service • Serves as a role model to demonstrate appropriate behaviors. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed. Conducting Human Resources Activities • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Participates in the performance appraisal system process, giving feedback when needed. • Coordinates training activities for employees in department. • Encourages and builds mutual trust, respect, and cooperation among team members. • Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

This role supports the Director of Recreation by overseeing all aspects of pool and beach areas, including maintenance, cleanliness, and cabana operations. The manager is responsible for developing departmental strategies with direct reports while striving to improve guest satisfaction and maximize financial performance.