Mgr, Service Line Imaging Ops at Emory Healthcare

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Teaching, Training, Marketing, Staff Management, Compliance, Quality Assurance, Workflow Optimization, Resource Allocation, Performance Monitoring, Communication, Team Collaboration, Patient Satisfaction, Budget Management, Policy Development

Industry

Hospitals and Health Care

Description

Overview Be inspired. Be rewarded. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more The ideal candidate should possess project managment, teaching/training and marketing experience. Description Overview: The Manager will play a crucial role in staff orientation and training, performance management, and fostering a culture of collaboration and excellence within the department. The position collaborates closely with the physician and administrative leaders across the system. In addition, the position entails oversight and coordination of relevant modality supervisors across operating units. The position reports to the Director of Radiology Operations for Enterprise Radiology for the respective imaging modality. Specific duties include the following: Operational Oversight: Plan, organize, direct, and manage the day-to-day operational administrative activities related to the provision of radiology services within an imaging modality, including managing resources, overseeing scheduling, and ensuring compliance with policies and procedures. Staff Management: Manage and develop a team of radiology staff, including technologists, nurses, and support staff. Ensure appropriate staffing levels, provide training and development opportunities, and address performance-related issues. Compliance and Quality Assurance: Establish, revise, and communicate policies, procedures, and related forms to ensure compliance with regulatory, licensing, and accreditation standards. Monitor departmental performance, establish quality measures and standards, and take corrective actions to prevent errors and improve procedures. Implement and monitor quality assurance programs and protocols to maintain high standards of patient care, accuracy of imaging, and compliance with regulatory requirements. Workflow Optimization: Collaborate with the imaging modality director and other stakeholders to identify opportunities for workflow optimization, process improvement, and the implementation of best practices to enhance operational efficiency and patient experience. Proactively identify and resolve unexpected technical problems that occur within the radiology department. Collaborate with staff and other departments to find effective solutions and minimize disruptions to service provision. Resource Allocation: Assist in managing resource allocation, including equipment, supplies, and staffing, to optimize utilization and cost-effectiveness while maintaining service quality. Compliance and Accreditation: Ensure compliance with regulatory guidelines, safety protocols, and accreditation standards, such as those set by The Joint Commission (TJC) or the American College of Radiology (ACR). Performance Monitoring: Track and analyze key performance indicators (KPIs) to assess operational performance, identify trends, and implement corrective actions as needed. Analyze departmental strengths, weaknesses, opportunities, and constraints. Meet with staff to discuss progress and develop future courses of action. Staff Orientation and Training: Conduct orientation and training programs for new personnel, ensuring they are equipped with the necessary knowledge and skills to perform their roles effectively. Provide ongoing training opportunities to enhance employee development. Workflow Management: Distribute and supervise work assignments, monitor workflow, and implement strategies to ensure an efficient and effective workflow. Continuously assess and improve operational processes to optimize productivity and service delivery. Communication and Staff Engagement: Regularly meet with staff to communicate operational changes, share relevant information, and seek input on improving operations. Foster a culture of open communication, collaboration, and engagement among team members. Team Collaboration: Collaborate with other department managers, physicians, and stakeholders to foster effective interdisciplinary communication, promote teamwork, and drive cross-functional initiatives. Staff Education and Training: Facilitate ongoing education and training programs for the radiology team to ensure continuous professional development and up-to-date knowledge of new technologies and procedures. Patient Satisfaction: Monitor patient satisfaction metrics, address patient concerns or complaints, and implement strategies to enhance patient experience and service delivery. Budget Management: Assist in budget planning and monitoring, including cost control measures, variance analysis, and financial reporting. Policy and Procedure Development: Contribute to the development and implementation of departmental policies, procedures, and protocols, ensuring alignment with organizational goals and industry best practices. The ideal candidate is an experienced professional with a strong clinical background in radiology and an interest in healthcare administration and management. They should possess exceptional organizational and leadership skills, with the ability to effectively oversee day-to-day operations, implement best practices, policies and procedures, and ensure an efficient workflow. The ideal candidate should have excellent communication and team-building abilities, along with a proactive mindset to drive continuous improvement and resolve technical challenges within the radiology department. MINIMUM QUALIFICATIONS: High school diploma or equivalent. Five years of experience in hospital radiology services, including two years of supervisory experience OR a bachelors degree with three years business experience. Basic Life Support (BLS) Certification in accordance with the American Heart Association required. PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks. JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Responsibilities

The Manager will oversee the day-to-day operations of radiology services, manage staff, and ensure compliance with regulatory standards. They will also collaborate with various stakeholders to optimize workflows and enhance patient care.