MHP - Program Manager at Stepping Stones of Rockford

Rockford, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Care, Independent Living Skills, Crisis Response, Staff Supervision, Behavior Management, Medication Monitoring, Documentation, Budgeting Skills, Communication Skills, Leadership, Problem-Solving, Time Management, Organizational Skills, Safety Protocols, Community Coordination, Advocacy

Industry

Mental Health Care

Description

Description Now Hiring: Program Manager (Non-Exempt) Stepping Stones of Rockford, Inc. Rockford, IL Full-Time | Salary (Non-Exempt) Position Summary Under the supervision of the Rehabilitation Supervisor and Director of Services, the Program Manager serves as the primary coordinator of client care and daily site operations. This position oversees staff, manages residential sites, coordinates Individual Treatment Plans (ITPs), teaches independent living skills, and ensures a safe and supportive environment for individuals with mental health needs. The Program Manager plays a vital leadership role in client advocacy, staff supervision, crisis response, and community coordination. Key Responsibilities Client Care & Support Coordinate and implement Individual Treatment Plans (ITPs) Teach community living and independent living skills Transport clients and assist with community resource access Serve as a liaison between clients, families, agencies, and community partners Provide problem-solving, counseling, and group therapeutic services as needed Monitor medication usage, side effects, and compliance Observe and record self-medication administration Complete Medication Observation Records and Medication Error Reports Financial & Administrative Duties Perform representative payee duties and teach budgeting/banking skills Maintain accurate, organized, and complete client files Complete quality service notes and meet documentation requirements Meet productivity standards and deadlines Site Management & Safety Oversee group home/apartment operations Ensure health, safety, cleanliness, and infection control Report safety hazards and maintain site compliance Use emergency systems (911, on-call services) appropriately Follow emergency preparedness procedures and safety protocols Staff Supervision Supervise and support site staff Train new employees and ensure orientation completion Delegate tasks and follow up on performance Assist staff with behavior management strategies Compliance & Ethics Follow HIPAA, Mental Health Code, Confidentiality Act, and Rule 50 Adhere to agency policies and professional ethics Perform additional duties as assigned Requirements Qualifications ? Bachelor’s Degree OR ? Five (5) years of experience in mental health or related field ? Meets Medicaid Rule 140 – Mental Health Professional qualifications ? Knowledge of behavioral science ? Strong leadership, organization, and communication skills ? Valid Illinois Driver’s License in good standing ? Personal vehicle, insurance, and ability to transport clients ? Ability to problem-solve, manage time, and exercise sound judgment Physical Requirements Must be able to: Lift up to 30 lbs Stand, bend, climb, and move for extended periods Push/pull up to 50 lbs Drive agency or personal vehicles as needed Reasonable accommodations will be provided for qualified individuals with disabilities. Work Schedule & Environment Full-time, typically 8:00 AM – 5:00 PM, with one-hour lunch Moderately noisy environment Some risk involved with direct client care Staff may not engage in personal activities while on duty that interfere with client safety Who You’ll Work With Daily interactions may include: Rehabilitation Supervisors Mental Health Professionals Associate & Director of Services Program Managers and Support Staff Clients, families, and guardians Medical and emergency personnel Community and social service agencies Why Join Stepping Stones of Rockford? We are committed to improving lives through compassionate care, professionalism, and teamwork. Our Program Managers make a direct impact and play a leadership role in helping individuals achieve independence and stability.

Responsibilities

The Program Manager coordinates client care and daily site operations, overseeing staff and managing residential sites. They also implement Individual Treatment Plans and ensure a safe environment for individuals with mental health needs.