Experience in Managing and Delivering Workplace Infrastructure services
Expertise in Windows 10/11, MS Autopilot, and Intune/SCCM co-management for device lifecycle management.
Experience with Citrix Virtual Apps and Desktops, VDI environments, and related monitoring tools like ControlUp and Citrix Analytics.
Experience in Solutioning and managing VMWare Workspace One, Citrix NetScaler, Microsoft MDT, Microsoft Intune, Nutanix HCI,
Expertise in MS Entra IAM, Modern authentication, SSO and MFA.
Expertise in Active Directory, Single Sign-On, 2 Factor Authentication, Encryption, LDAP/LDAPS, RADIUS protocol, SAML 2.0, Open ID Connect and OAuth 2.0.
Knowledge of Aviation Domain and Airline IT environment.
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