DESCRIPTION

Vamonos IT is seeking a highly motivated and technically skilled Microsoft 365 Administrator to join our dynamic team. As a rapidly growing provider of IT solutions for businesses of all sizes, we prioritize innovation, reliability, and service excellence. The Microsoft 365 Administrator will play a critical role in ensuring the smooth operation, security, and optimization of our clients’ Microsoft 365 environments.
This position offers the opportunity to engage with cutting-edge cloud technologies, collaborate with skilled professionals, and help shape the digital transformation journeys of organizations across various industries. The ideal candidate will be passionate about technology, proactive in addressing challenges, and adept at finding solutions that drive productivity and security.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 3 years of hands-on experience administering Microsoft 365 environments in a business setting.
• Strong understanding of Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft 365 admin centers.
• Proficiency in PowerShell scripting and automation for Microsoft 365 tasks.
• Experience with identity management (Azure Active Directory), security policies, and compliance frameworks.
• Ability to manage and troubleshoot hybrid environments and integrations with on-premises systems.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Commitment to providing outstanding customer service and technical support.
• Ability to prioritize and manage multiple assignments in a fast-paced environment.

PREFERRED SKILLS

• Microsoft 365 Certified: Enterprise Administrator Expert or similar certification.
• Experience in administering Intune, Endpoint Manager, and Azure services.
• Background in migration projects (e.g., on-premises Exchange to Exchange Online, Google Workspace to Microsoft 365).
• Experience in developing and delivering technical training.

• Administration and Management: Oversee and maintain Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, OneDrive, and related services.
• User Support: Provide technical support to end-users, troubleshoot issues, and ensure seamless access to Microsoft 365 tools and resources.
• Configuration: Configure, customize, and optimize Microsoft 365 applications to align with organizational needs and best practices.
• Security: Implement and monitor security protocols, including MFA, conditional access, data loss prevention, and identity protection.
• Licensing: Manage licensing, subscriptions, and service plans, ensuring compliance and cost optimization.
• Documentation: Maintain accurate and comprehensive documentation relating to system configurations, changes, incidents, and procedures.
• Training: Conduct training sessions and develop user guides to empower staff and clients in making full use of Microsoft 365 capabilities.
• Collaboration: Work closely with other IT teams, project managers, and stakeholders to deliver integrated solutions and support organizational goals.
• Monitoring: Use Microsoft 365 admin centers and third-party tools to monitor system health, performance, and usage.
• Incident Response: Respond promptly to service disruptions, incidents, and security breaches, employing best practices for mitigation and resolution.
• Continuous Improvement: Stay informed about new features, trends, and updates in the Microsoft 365 ecosystem; recommend and implement enhancements to improve user experience and security.
• Support internal Vamonos IT initiatives and operations as needed.
• Support the Vamonos IT business development initiatives and team.
• Engage/complete continuing education/certification processes as prescribed by customer and/or Vamonos IT.