MICROSOFT D365 CUSTOMER SERVICE DEVELOPER + FUNCTIONAL CONSULTANT at Zensar Technologies UK Ltd
Pune, maharashtra, India -
Full Time


Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

D365 Customer Service, Development, Functional Consulting, C#, .NET, Power Automate, JavaScript, Dataverse, API-based Integrations, Azure Components, BRD Creation, FRD Creation, Solution Design Documentation, Requirement Workshops, Agile Environment

Industry

IT Services and IT Consulting

Description
The D365 Customer Service Developer + Functional Consultant will drive the design and implementation of Microsoft Dynamics 365 Customer Service solutions. This hybrid role ensures a seamless connection between business needs and technical development, delivering end-to-end solutions. The successful candidate will collaborate closely with stakeholders, bridging the gap between functional requirements and technical implementation. At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar [https://www.zensar.com/careers/] and join us to Grow. Own. Achieve. Learn. [https://www.youtube.com/embed/i2NZsiQqVnU?autoplay=1&fs=1] to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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Responsibilities
The role involves driving the design and implementation of Microsoft Dynamics 365 Customer Service solutions, ensuring a seamless connection between business needs and technical development. This hybrid position requires bridging the gap between functional requirements and technical implementation through close collaboration with stakeholders.
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